9.8
Spot Score
TalkDesk Reviews in June 2026: User Ratings, Pros & Cons
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Starts from $85 / user / month when monthly
TalkDesk Reviews & Ratings
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
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Showing 1701-1710 out of 2962
JR
Jose Rodas
11/08/19
Great platform and easy to use
Great platform and easy to use, use it daily and makes my job much easier
AU
Anonymous User
11/07/19
"Talkdesk gets the job done!"
What do you like best about Talkdesk? Quick set up. Easy to use. Get's the job done. Good price point. What do you dislike about Talkdesk?
J
Joe
11/07/19
Easy to use and allows people to work…
Easy to use and allows people to work from home with ease.
TA
Tunji A
11/07/19
"User Experience"
What do you like best about Talkdesk? Ease of Use to contact customers and information about customers calling in. What do you dislike about Talkdesk?
SP
Sanket P
11/06/19
"Easy to use and administer"
What do you like best about Talkdesk? Talkdesk is fairly easy to use and provides good functionality. It is also easy to administer, and the reporting functionality is good enough. The learning curve to adopt this tool is fairly low.
SP
Sanket Pathak
11/06/19
Easy to use and administer
Talkdesk is fairly easy to use and provides good functionality. It does have some issues regarding poor call quality sometimes, but that seems to have improved recently. It is also easy to administer, and the reporting functionality is good enough.
SP
Sanket P
11/06/19
"Easy to use and administer"
What do you like best about Talkdesk? Talkdesk is fairly easy to use and provides good functionality. It is also easy to administer, and the reporting functionality is good enough. The learning curve to adopt this tool is fairly low.
AA
Allyson A
11/06/19
"Talkdesk and Salesforce- Two Peas in a Pod! "
What do you like best about Talkdesk? My favorite part about Talkdesk is that is integrates so nicely with Salesforce! This is truly a match made in heaven. I am able to access all of the caller's information with a push of a button all from my Talkdesk Callbar. This is a LIFESAVER. I am fond of the reports section and the real time que status. This is good if I need to keep an eye on Call Volume!
CK
Chris Kateley
11/06/19
Talkdesk is simple to use and very easy…
Talkdesk is simple to use and very easy to manage volume and query types. great for all businesses.
AU
Anonymous User
11/06/19
"the best"
What do you like best about Talkdesk? really good tool to talk to my customers and avoid paying high prices when calling using a local simcard, I can call from whenever I am just by using Wifi and thats it
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].