9.8
Spot Score
TalkDesk Reviews in June 2026: User Ratings, Pros & Cons
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Starts from $85 / user / month when monthly
TalkDesk Reviews & Ratings
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
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Showing 1691-1700 out of 2962
AU
Anonymous User
11/11/19
"Helpful for SDR teams"
What do you like best about Talkdesk? What I liked is that it enabled my SDR team to easily log their calls in Salesforce without having to go through a manual process of logging tasks. It sped up their workflow and allowed them to make more cold calls and concentrate of revenue generating activities
SS
Sanaz S
11/11/19
"Talkdesk is a Lifesaver"
What do you like best about Talkdesk? Easy to navigate and also train for new employees. Very helpful when needing to refer back to a phone number or look at personal/team stats.
JS
Jon S
11/11/19
"Efficiency in managing and documenting phone communications."
What do you like best about Talkdesk? We have been able to bring communications to a single platform. Using it to make reporting more accurate. What do you dislike about Talkdesk?
EB
Erkhes B
11/11/19
"Talkdesk is fantastic, definitely recommend"
What do you like best about Talkdesk? Talkdesk is fantastic since it allows us to choose which region you want to call from so you can be a local caller What do you dislike about Talkdesk?
KC
Kimberly C
11/10/19
The integrative technology has been…
The integrative technology has been extremely helpful and resourceful. Whether it is a busy or a slow day, I know that I can always count on this fantastic technology.
SW
Samantha Wells
11/10/19
I've never had any real serious issues…
I've never had any real serious issues with talk desk. The one issue I did experience they were right on top of a timely and quick resolution.
AC
Alex C
11/09/19
Great system - Alex C
Great system, flexible and helped our business to expand overseas without changing provider.
SM
Sarah M
11/08/19
"One of the best solutions in it's category"
What do you like best about Talkdesk? Very user friendly, I have used it before there was a callbar for it, and that update was the greatest during my experience as it scaled from a really complicated web contact center to an app that it really gives you the feel of a real telephony. Plus that it has endless features and tools integrated such as recording and downloading capabilities of the calls which makes QA really easy.
AU
Anonymous User
11/08/19
"I find talkdesk very easy to nagivate and efficient to use.A lot better than Freshworks!"
What do you like best about Talkdesk? I like that talkdesk has a logging system so that it is easier for reporting/ pulling out stats What do you dislike about Talkdesk?
AU
Anonymous User
11/08/19
"I find talkdesk very easy to nagivate and efficient to use.A lot better than Freshworks!"
What do you like best about Talkdesk? I like that talkdesk has a logging system so that it is easier for reporting/ pulling out stats What do you dislike about Talkdesk?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].