9.8
Spot Score
TalkDesk Reviews in June 2026: User Ratings, Pros & Cons
Empower your team, elevate your customer support.
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Starts from $85 / user / month when monthly
TalkDesk Reviews & Ratings
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
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Showing 1681-1690 out of 2962
IS
Ian S
11/11/19
Talkdesk for SDRs
What I liked is that it enabled my SDR team to easily log their calls in Salesforce without having to go through a manual process of logging tasks. It sped up their workflow and allowed them to make more cold calls and concentrate on revenue generating activities
TM
Taylor Minnis
11/11/19
Talkdesk contributes to my successes.
Talkdesk contributes to my successes.I am horrible with taking notes and Talkdesk helps solve this issue with recording my conversations very clearly. The calls are logged accurately and I could always count on Talkdesk to go back to be sure I am not forgetting about any important details.
TM
Taylor M
11/11/19
"Supportive and Efficient "
What do you like best about Talkdesk? The software is easy to use and navigate. Customer service is amazing. What do you dislike about Talkdesk?
SS
Sanaz S
11/11/19
"Talkdesk is a Lifesaver"
What do you like best about Talkdesk? Easy to navigate and also train for new employees. Very helpful when needing to refer back to a phone number or look at personal/team stats.
JS
Jon S
11/11/19
"Efficiency in managing and documenting phone communications."
What do you like best about Talkdesk? We have been able to bring communications to a single platform. Using it to make reporting more accurate. What do you dislike about Talkdesk?
AU
Anonymous User
11/11/19
"Helpful for SDR teams"
What do you like best about Talkdesk? What I liked is that it enabled my SDR team to easily log their calls in Salesforce without having to go through a manual process of logging tasks. It sped up their workflow and allowed them to make more cold calls and concentrate of revenue generating activities
AU
Anonymous User
11/11/19
"User-Friendly"
What do you like best about Talkdesk? I like how easy it was to set up and begin using. I use TalkDesk everyday and it is a very easy to use/integrate program.
EG
Ethan G
11/11/19
"Talkdesk Review, Love Talkdesk"
What do you like best about Talkdesk? I love how easy and accessible Talkdesk is! You are easily able to revisit calls, find contacts, look at when they have called, and so so much more. Talkdesk makes my job so much easier and I am able to put time and effort into other things because Talkdesk helps provide so much!
EG
Ethan G
11/11/19
"Talkdesk Review, Love Talkdesk"
What do you like best about Talkdesk? I love how easy and accessible Talkdesk is! You are easily able to revisit calls, find contacts, look at when they have called, and so so much more. Talkdesk makes my job so much easier and I am able to put time and effort into other things because Talkdesk helps provide so much!
AU
Anonymous User
11/11/19
"User-Friendly"
What do you like best about Talkdesk? I like how easy it was to set up and begin using. I use TalkDesk everyday and it is a very easy to use/integrate program.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].