9.8
Spot Score
TalkDesk Reviews in June 2026: User Ratings, Pros & Cons
Empower your team, elevate your customer support.
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Starts from $85 / user / month when monthly
TalkDesk Reviews & Ratings
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
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Showing 1631-1640 out of 2962
RN
Robert N
11/18/19
"Perfect solution for your call center"
What do you like best about Talkdesk? The features, services and integrations that they offer, the responsiveness of their support staff and their constant updates and upgrades
SS
Stanley Su
11/18/19
This is heads and shoulders above our…
This is heads and shoulders above our last dialer. Our org has a complex phone tree and I am glad I'm not in charge of that part! We have a slack channel for any Talkdesk issue and I have not had much to do as the Salesforce Admin. The one time I had a large issue was when Salesforce had a massive server issue and I had to remove the oAuth for every Talkdesk user that was logged in that day. That was not fun at all.
AU
Anonymous User
11/18/19
"A great next step solution -- Cary W"
What do you like best about Talkdesk? TalkDesk has been an excellent upgrade from a more traditional "hard phone" solution. The ability to quickly "dial" via TalkDesk is a big timesaver.
AU
Anonymous User
11/18/19
"A great next step solution -- Cary W"
What do you like best about Talkdesk? TalkDesk has been an excellent upgrade from a more traditional "hard phone" solution. The ability to quickly "dial" via TalkDesk is a big timesaver.
DW
Drew W
11/18/19
"Really Good Platform"
What do you like best about Talkdesk? We are a startup so we have beginner agents. The interface is really easy to use and allows for flexibility on how we want to structure our team.
DW
Drew W
11/18/19
"Really Good Platform"
What do you like best about Talkdesk? We are a startup so we have beginner agents. The interface is really easy to use and allows for flexibility on how we want to structure our team.
AU
Anonymous User
11/18/19
"Such a game changer"
What do you like best about Talkdesk? I can work from home. Recorded calls are really helpful in my industry. What do you dislike about Talkdesk?
SP
sabine P
11/18/19
"I recommand Talkdesk"
What do you like best about Talkdesk? It is so easy to use. Clear and and complete with all the information we need. What do you dislike about Talkdesk?
AU
Anonymous User
11/18/19
"very useful"
What do you like best about Talkdesk? the best of taldesk is to be able to call without copy paste or write manually the number when you connect to salesforce it's fast and effective, you can enchain on the calls by clicking What do you dislike about Talkdesk?
AU
Anonymous User
11/18/19
"Customer Experience"
What do you like best about Talkdesk? Statistics can easily be found. You can easily keep track of activities on Talkdesk. What do you dislike about Talkdesk?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].