9.8
Spot Score
TalkDesk Reviews in June 2026: User Ratings, Pros & Cons
Empower your team, elevate your customer support.
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Starts from $85 / user / month when monthly
TalkDesk Reviews & Ratings
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
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Showing 1621-1630 out of 2962
TL
Tesha Letherbarrow
11/18/19
I love Talk desk
I love Talk desk - it has such a good medium to use when interacting with customers. Quick, easy and simple + all the data analytics you could ever imagine built in - Tesha L
AU
Anonymous User
11/18/19
"Such a game changer"
What do you like best about Talkdesk? I can work from home. Recorded calls are really helpful in my industry. What do you dislike about Talkdesk?
NM
nina M
11/18/19
"Best telephone service I have used"
What do you like best about Talkdesk? I like how easy it is to navigate and use. I like how reliable it is for me and for my customers. I like that there is caller ID and you can save new contacts. I like how if no one is available you can leave a voice mail and it is put in our queue. I also like how there are many different away status' so other colleagues know you are busy, I also really like how they have a reporting dashboard so you can see your colleague's status' and how many people ...
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AM
Andrew M
11/18/19
"Andrew Musgrove - Talk about a great service"
What do you like best about Talkdesk? Talkdesk is very easy to use on a daily basis. What do you dislike about Talkdesk?
AL
AUDREY L
11/18/19
"Good App"
What do you like best about Talkdesk? Talkdesk Live Monitoring is an intuitive application, It's simple and easy to use with my CRM What do you dislike about Talkdesk?
AW
Allison Woodward
11/18/19
TalkDesk is super user-friendly and…
TalkDesk is super user-friendly and reliable.
AM
Andrew Musgrove
11/18/19
Andrew M - Talkdesk is a WIN!
Talkdesk makes it very easy to accomplish my day-to-day without much (if any) interruptions! Highly Recommend!
AU
Anonymous User
11/18/19
"An amazing experience using Talkdesk"
What do you like best about Talkdesk? hwhat I like the most about talkdesk is how user-friendly is the program and easy to learn. So any new joiner in the company can learn fast how to use it.
K
KristieB
11/18/19
Makes my job so much easier!
Talkdesk is one of the easiest call centre softwares I have used, others in the past have been very cluttered and hard to understand. With Talkdesk the functionality is easy to manage and navigate, I was able to learn how to use all the benefits very quickly. I have to use this product every day and I have come across no major issues in the past year.
AU
Anonymous User
11/18/19
"Simple but great!"
What do you like best about Talkdesk? A very reliable application for any business. It is very easy to use with simple friendly interface that can do a great professional job!
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].