9.8
Spot Score
TalkDesk Reviews in June 2026: User Ratings, Pros & Cons
Empower your team, elevate your customer support.
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Starts from $85 / user / month when monthly
TalkDesk Reviews & Ratings
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
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Showing 1611-1620 out of 2962
AU
Anonymous User
11/19/19
"Success Consultant"
What do you like best about Talkdesk? It is very easy to use and seamlessly integrates with Salesforce. What do you dislike about Talkdesk?
KB
Kristie B
11/18/19
"Simple and effective!"
What do you like best about Talkdesk? I like that the layout is simple and easy to navigate, when I first started using Talkdesk it took me no time to pick it up. I like that you are able monitor your own statistics, find your previous calls and download them without a second thought.
AU
Anonymous User
11/18/19
"10/10 "
What do you like best about Talkdesk? Using Talkdesk has made it so easy to communicate with clients, very reliable What do you dislike about Talkdesk?
SB
Sarah B
11/18/19
"Generally good"
What do you like best about Talkdesk? the reporting tab is particularity useful for me. It's nice to see where I am in rotation in regard to other users in my call group
WF
Will F
11/18/19
Will F - TalkDesk is fantastic, powerful, and easy to use!
TalkDesk as been nothing short of fantastic. If you're a daily use and you need that flexibility and reliability, TalkDesk is the best and only choice. We integrate it with SalesForce and that has made tracking and reporting far easier
RH
Riley H
11/18/19
"Works well for our support team!"
What do you like best about Talkdesk? Talkdesk works great for our support team. We do use the Salesforce integration so all of our data and information is in one place, which is helpful across the business! There is a ton of info/data provided from an admin standpoint and we can really use it to pinpoint where we are succeeding and where we need work.
RK
ross k
11/18/19
"Talkdesk is the way to go!"
What do you like best about Talkdesk? I use talkdesk in my everyday work life. I dont know what I would do without it! It makes my day so much easier by allowing me to stay organized!
AG
Anne G
11/18/19
"Great user experience"
What do you like best about Talkdesk? Talkdesk is easy to use, highly recommended to use it on a daily basis. It also is a nice tool to monitor calls and establish reports.
AU
Anonymous User
11/18/19
"Excellent Service"
What do you like best about Talkdesk? Quality of the calls, saving contacts for future use, and the easy system What do you dislike about Talkdesk?
AL
Anne-Sophie L
11/18/19
"Very Usefull tool "
What do you like best about Talkdesk? Very practical to use as a tool every day at the office What do you dislike about Talkdesk?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].