9.8
Spot Score
TalkDesk Reviews in June 2026: User Ratings, Pros & Cons
Empower your team, elevate your customer support.
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Starts from $85 / user / month when monthly
TalkDesk Reviews & Ratings
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
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Showing 1591-1600 out of 2962
AU
Anonymous User
11/21/19
"Great for daily tasks to resolve customer inquiries, very reliable."
What do you like best about Talkdesk? I like the fact that all features and services run smoothly to where rarely technical support is needed but when it is the case we get a response within a minimum amount of time.
AU
Anonymous User
11/21/19
"new, interactive, helpful"
What do you like best about Talkdesk? communication is easier and has no defects like other systems What do you dislike about Talkdesk?
MG
Manuel G
11/20/19
"Talkdesk Hawkers"
What do you like best about Talkdesk? Poder vincular las llamadas con Salesforce para tener todos los datos en una misma plataforma. Tener toda la información de los clientes con sus números de teléfono es una experiencia fácil y rápida.
AU
Anonymous User
11/20/19
"TalkDesk is essential for a high-functioning phone support team"
What do you like best about Talkdesk? Call monitoring and automatic recording make training new hires a breeze, allowing them to hear how seasoned support veterans handle calls. It also allows us to have quality assurance with our calls and have a record of customer interactions.
AU
Anonymous User
11/20/19
"Great Application with best support team and helpful documentation"
What do you like best about Talkdesk? Ease of access and great Support team that is very quick and helpful What do you dislike about Talkdesk?
MD
Mitul D
11/20/19
"Performance marketing manager - managing Google Ads, Social Media channels, organic search for Ting"
What do you like best about Talkdesk? Call volume data, nice visuals helps in budget decisions What do you dislike about Talkdesk?
CK
Cortney K
11/19/19
"TalkDesk, more like TalkYES! It's the best! - Cortney K"
What do you like best about Talkdesk? It's easy to use and tracks my calls. I'm easily able to go to my call records, retrieve past call recordings, and update contact information based on what TalkDesk provides. We live in an area that gets evacuated at least once a year for hurricanes or tropical storms, I've used TalkDesk operating off a cell phone hot spot with no problems!
H
HaleyB
11/19/19
Talk Desk has been a great addition
Talk Desk has been a great addition! This has been a really great software. I love the ability for it to integrate with other softwares such as Zendesk. It has helped improve efficiency in the team and it helps track calls really well.
AU
Anonymous User
11/19/19
"Helpful Professional Tool"
What do you like best about Talkdesk? The dashboard allows me to see what my team is doing. I can get a quick snapshot of my entire call center by viewing the dashboard.
ET
Eric T
11/19/19
"Really simple and easy to use!"
What do you like best about Talkdesk? Easy to use app allows quick calling and easily tracked analytics What do you dislike about Talkdesk?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].