9.8
Spot Score
TalkDesk Reviews in June 2026: User Ratings, Pros & Cons
Empower your team, elevate your customer support.
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Starts from $85 / user / month when monthly
TalkDesk Reviews & Ratings
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
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Showing 1581-1590 out of 2962
OG
Oscar G
11/21/19
"Intuitive tool. Needs more features"
What do you like best about Talkdesk? Seamless Salesforce integration with minimal set-up. What do you dislike about Talkdesk?
AU
Anonymous User
11/21/19
"Talk desk review."
What do you like best about Talkdesk? Easy to use and can complete a variety of tasks. What do you dislike about Talkdesk?
AU
Anonymous User
11/21/19
"Danielle P"
What do you like best about Talkdesk? I enjoy that the call bar, itself, is on it's own separate tab and it is not stagnant. What do you dislike about Talkdesk?
AU
Anonymous User
11/21/19
"Awesome "
What do you like best about Talkdesk? That we don't have to use actual phones, the avaya is a really bad system compared to what Talkdesdk is able to do with all the possible options, besides the fact that you can transfer to groups, specific people, or anyone available.
CB
Cody B
11/21/19
"Excellent Software"
What do you like best about Talkdesk? I really appreciate the ability to swap between Web and Widget mode, it really makes it handy if we are experiencing issues with the widget app, but still need to make calls.
AU
Anonymous User
11/21/19
"new, interactive, helpful"
What do you like best about Talkdesk? communication is easier and has no defects like other systems What do you dislike about Talkdesk?
CB
Cody B
11/21/19
"Excellent Software"
What do you like best about Talkdesk? I really appreciate the ability to swap between Web and Widget mode, it really makes it handy if we are experiencing issues with the widget app, but still need to make calls.
CK
Cortney Kelman
11/21/19
TalkDesk is above all the rest! - Cortney K
TalkDesk is the best! Easy to use and can be used virtually anywhere. Login from the office, home, or even on the road. As long as you have an internet connection, you can use TalkDesk. I've even used the software during a hurricane evacuation working off my mobile hot spot.
AU
Anonymous User
11/21/19
"Great for daily tasks to resolve customer inquiries, very reliable."
What do you like best about Talkdesk? I like the fact that all features and services run smoothly to where rarely technical support is needed but when it is the case we get a response within a minimum amount of time.
AU
Anonymous User
11/21/19
"Awesome "
What do you like best about Talkdesk? That we don't have to use actual phones, the avaya is a really bad system compared to what Talkdesdk is able to do with all the possible options, besides the fact that you can transfer to groups, specific people, or anyone available.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].