9.8
Spot Score
TalkDesk Reviews in June 2026: User Ratings, Pros & Cons
Empower your team, elevate your customer support.
Add to compare
Starts from $85 / user / month when monthly
TalkDesk Reviews & Ratings
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
Filter results
Sort by :
Showing 1511-1520 out of 2962
AU
Anonymous User
12/06/19
"Experience has been good from implementation to support with the product"
What do you like best about Talkdesk? Product is reliable and when there are issues, I've had great help from the support team. What do you dislike about Talkdesk?
AU
Anonymous User
12/06/19
"It works"
What do you like best about Talkdesk? I love the call bar option. It makes it simple to just answer the calls. What do you dislike about Talkdesk?
AU
Anonymous User
12/06/19
"Reporting is excellent!"
What do you like best about Talkdesk? Talkdesk has allowed us to understand the types of callers we are getting in a way that our previous contact center software was unable to, especially with the disposition reporting.
NS
Natalia S
12/05/19
"Comfortable for use in customer service work"
What do you like best about Talkdesk? I like that we can connect salesforce and click to call directly without typing the number of customer manually or copypasting it
AU
Anonymous User
12/05/19
"Talkdesk A+ "
What do you like best about Talkdesk? I like that it iis very user friendly! I can receive and place calls all from my computer and best of all it integrates with the notation system that I use so its streamline
MA
Mariam A
12/05/19
"Accurate"
What do you like best about Talkdesk? the reporting feature makes it easier for me to do my job as one of the admins on the account What do you dislike about Talkdesk?
AU
Anonymous User
12/05/19
"Talkdesk A+ "
What do you like best about Talkdesk? I like that it iis very user friendly! I can receive and place calls all from my computer and best of all it integrates with the notation system that I use so its streamline
FM
Fabian M
12/05/19
"Best Taldesk ever"
What do you like best about Talkdesk? The talkdesk function improve every day, better and better! especially the phone function makes it so easier to work with this tool. You can talk with people from another planet by just using this tool. I don know what you could improve better because alle those tiny little things makes working with it so much more decent than without it. ia m recommending it to all my colleagues.
MA
Mariam A
12/05/19
"Accurate"
What do you like best about Talkdesk? the reporting feature makes it easier for me to do my job as one of the admins on the account What do you dislike about Talkdesk?
AU
Anonymous User
12/05/19
"TalkDesk is great for managing multiple persons"
What do you like best about Talkdesk? It's really easy to use TalkDesk for multiple lines and support agents and our sales team. What do you dislike about Talkdesk?
Free vendor scorecard
Evaluate TalkDesk objectively with the call center software scorecard
A weighted call center software vendor scorecard to score TalkDesk against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].