9.8
Spot Score
TalkDesk Reviews in June 2026: User Ratings, Pros & Cons
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Starts from $85 / user / month when monthly
TalkDesk Reviews & Ratings
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
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Showing 1431-1440 out of 2962
TR
TJ R
12/13/19
"Seamless execution and great support!"
What do you like best about Talkdesk? Support was always wonderful and the fact that the tool worked well was a key difference from our old tool that we used.
AU
Anonymous User
12/13/19
"Positive calling experience"
What do you like best about Talkdesk? The call history details provided for repeat callers What do you dislike about Talkdesk?
AU
Anonymous User
12/13/19
"Love it!"
What do you like best about Talkdesk? Click to call, call recordings and general ease of use. What do you dislike about Talkdesk?
AU
Anonymous User
12/13/19
"Overall Solid Product"
What do you like best about Talkdesk? Ease of use and reliability of the product. What do you dislike about Talkdesk?
AJ
Alex J
12/12/19
"Great Platform for Cloud Contact Center!"
What do you like best about Talkdesk? I love the ability to purchase additional numbers when they are needed. It is such an easy process to purchase them and it can be done without contacting anyone. The other feature that we really love is Talkdesk's ability to enable mobile Contact Centers.
AU
Anonymous User
12/12/19
"Easy to set up the routing priorities"
What do you like best about Talkdesk? we use talkdesk to set up the priority routing phone numbers for the oncall person. It's easy to set up and also we can receive the calls from our international teams which helps us to handle the incident faster.
MB
Michael B
12/12/19
"Good tool for CallCenter after being up and running"
What do you like best about Talkdesk? It's very customizable compared to our previous phone system. What do you dislike about Talkdesk?
AU
Anonymous User
12/12/19
"Drastic Improvement in No Time"
What do you like best about Talkdesk? Call quality is excellent and the implementation went rather smoothly once the product was ready. The data and reporting tools are just we need to make data driven decisions for our business
SR
Simone R
12/12/19
"Great Experience with TalkDesk"
What do you like best about Talkdesk? TalkDesk makes it easy to reach out to our patients and customers. A lot of the sites we visit use TalkDesk, so we can click the phone number to dial out. Very Convenient!
AU
Anonymous User
12/12/19
"Great Program, Very functional!"
What do you like best about Talkdesk? Very easy and functional for making and receiving calls! What do you dislike about Talkdesk?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].