9.8
Spot Score
TalkDesk Reviews in June 2026: User Ratings, Pros & Cons
Empower your team, elevate your customer support.
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Starts from $85 / user / month when monthly
TalkDesk Reviews & Ratings
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
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Showing 1421-1430 out of 2962
PH
Prabh H
12/16/19
"Much better phone system than what we had previously"
What do you like best about Talkdesk? - It's UI is the best in league - Very intuitive + customizable
AU
Anonymous User
12/16/19
"Fantastic"
What do you like best about Talkdesk? the ability to sync with zendesk for customer support What do you dislike about Talkdesk?
AU
Anonymous User
12/16/19
"Excellent Phone service"
What do you like best about Talkdesk? My favorite thing about Talkdesk is that it is simple to use, simple to learn. The program is easy to install and does exactly what is needed without causing a lot of technical issues.
AU
Anonymous User
12/16/19
"Pretty much a self-explanatory program."
What do you like best about Talkdesk? Very user-friendly. I like the LIVE feature. What do you dislike about Talkdesk?
LS
Liam S
12/16/19
"Efficiency in the work space. How TalkDesk improves team work."
What do you like best about Talkdesk? I like the sleek design and obvious eagerness to improve efficiency of business relations. Helping you connect with customer easily and hassle free.
ER
Eleanor R
12/16/19
"Talkdesk for Customer Service Helpdesk"
What do you like best about Talkdesk? I like the ease of forwarding calls to my phone for notifications. I also found the callbar an unobstrusive way to answer all issues.
JO
Jesse O
12/16/19
"Reliable system for taking phone calls"
What do you like best about Talkdesk? I like that all phone calls are recorded and also that you can monitor ongoing calls. What do you dislike about Talkdesk?
AU
Anonymous User
12/16/19
"Salesforce integrated Talkdesk"
What do you like best about Talkdesk? The single sign on and the integrated platform What do you dislike about Talkdesk?
LL
Leire L
12/13/19
"Good tool for communication"
What do you like best about Talkdesk? easy to use, you can check the calls made by your team months after they were done plus you can monitore easily What do you dislike about Talkdesk?
AU
Anonymous User
12/13/19
"Reporting"
What do you like best about Talkdesk? The reporting feature is great for delivering metrics to my team! It provides great data and transparency for all. The web mode and widget mode versatility are a great feature that is available for users.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].