9.8
Spot Score
TalkDesk Reviews in June 2026: User Ratings, Pros & Cons
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Starts from $85 / user / month when monthly
TalkDesk Reviews & Ratings
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
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Showing 1401-1410 out of 2962
AU
Anonymous User
12/31/19
"Good and easy tool for making calls"
What do you like best about Talkdesk? The ease of use and the feature that enables all the numbers on your browser to talk desk links, which allows you to call just by clicking on the number.
CR
Chris R
12/31/19
Talkdesk has been a valuable tool for…
Talkdesk has been a valuable tool for us as we continue to improve our phone system.
MD
Mitul Desai
12/31/19
Talkdesk for marketing
We really like Talkdesk. It's a great tool. We use a unique phone number for each traffic source. Talkdesk helps us to keep track of calls, cost per call, call quality, etc. Thanks, Mitul Desai.
CD
Crystal DiFrancesca
12/31/19
Talkdesk is a great service tool for my…
Talkdesk is a great service tool for my support center. I absolutely love the reporting dashboards and ease of use.
AL
Anthony Lewis
12/31/19
Talkdesk is my personal preference after using the app over a year now!
After using Talkdesk for over a year as an employee at G4S; I can honestly say that this is the best app I have used to date. I love the features included; which makes everything much better than the average Joe most call centers use. For some or more examples; the Note feature that's included within Talkdesk is very useful; which you don't need to use Word or the Notepad app in order to reserve space. No more saving docs for everyday use within the call center, and definitely reduces ...
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MT
Meggie T
12/30/19
Support Team is great
Have been using Talkdesk for awhile now. The support team has been diligent in figuring out our telephony problems.
R
Ryan
12/30/19
TalkDesk is a great platform for all of…
TalkDesk is a great platform for all of your calling needs!
HZ
Hajarah Z
12/30/19
User-Friendly and Organized Platform
Easy to use and makes it easy to organize all interactions with one caller.
AK
Ann-Marie Kroma
12/30/19
Such a great practical system
Such a great practical system, best I have used in the events industry. Would definitely recommend!
P
Prabh
12/30/19
Gorgeous UI, easy to use, seamless transition
Talkdesk has provided us a great level support when it comes to migration + setup from our previous vendor.Overall the level of customization + clean UI is the best I've seen.Not to mention they have Talkdesk academy which also helps you learn the platform before switching over
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].