9.8
Spot Score
TalkDesk Reviews in June 2026: User Ratings, Pros & Cons
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Starts from $85 / user / month when monthly
TalkDesk Reviews & Ratings
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
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Showing 1391-1400 out of 2962
CH
Christian H
01/08/20
"Nice communication platform"
What do you like best about Talkdesk? is easy to use, a great help platform since it allows you to check all the metrics, calls, recordings, everything, the way calls are recorded with very good audio quality
SY
Sarah Yeargin
01/07/20
Talkdesk has made life so much easier
Talkdesk has made life so much easier! With our recent integration to salesforce, we can now cut down on the amount of documenting we have to do for each account. After a call is placed or received, you can track everything right there and it writes it back to salesforce. There can be a lag on some calls but the pros outweigh the cons!!
JE
Johan E
01/07/20
Perfect call quality
Perfect call quality
JA
Jennifer Altman
01/06/20
Talkdesk has great reporting
Talkdesk has great reporting. It is very easy to track performance. I use Talkdesk daily and find that overall, it has a great connection.Jennifer A.
LV
Logan Visser
01/03/20
Great product
Great product, makes my job so much easier!
GH
Gary Henderson
01/02/20
Love Talk Desk - Gary H
I love talkdesk, it is just the best!
S
Shelby
01/02/20
It's easy to track data
It's easy to track data, and every call is recorded which makes going back to find information very easy
MT
Megan Trinidad
01/02/20
I love how easy it is to use from anywhere
I love how easy it is to use anywhere! It's great that I can use my phone anywhere that I have my laptop and internet access. Sometimes I need to work remotely, and I used to be worried that I would miss client calls. Not anymore! It's great! ~Megan T.
M
Michael
01/02/20
Talkdesk is great!
Talkdesk is great! The sound quality is amazing, and it is very easy to use. Their services have been reliable and easy to maintain.
JC
James Cox
01/02/20
Awesome for technical support teams!
Talkdesk has been a great solution for our technical support division! Previously, we were using RingCentral, which just rang all phones at once. The integration with ZenDesk has been super helpful in regards to automatically creating tickets from calls, creating tickets from voicemails, and providing customer information in the tickets once they were added as contacts. The UI of the Callbar is intuitive and very easy to use as well.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].