9.8
Spot Score
TalkDesk Reviews in June 2026: User Ratings, Pros & Cons
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Starts from $85 / user / month when monthly
TalkDesk Reviews & Ratings
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
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Showing 1381-1390 out of 2962
J
Jules
02/29/20
great
great and professional
S
Sean
02/29/20
Great solution
Great solution. Makes outbound sales calls simple and being able to use the voicemail drop allows for a more efficient sales sequence
AU
Anonymous User
02/14/20
"Amazing Software/Life Changing Making work so easy"
What do you like best about Talkdesk? The fact that I"m able to reach client by one phone call and leaving messages is great.I like the reporting process cause it can see who is online and when a call is coming in. This sheet and the whole soft ware is great.I can see how many agents are available, who went on break or on follow ups.It also lets us monitor calls when we transfer over to law firms. Helps us improve.
BC
Bobby C
02/13/20
"Paid over $50K and we can't keep a call connected"
What do you like best about Talkdesk? In theory, it could be a good product but the continue to fail on execution . What do you dislike about Talkdesk?
BC
Bobby C
02/13/20
"Paid over $50K and we can't keep a call connected"
What do you like best about Talkdesk? In theory, it could be a good product but the continue to fail on execution . What do you dislike about Talkdesk?
AU
Anonymous User
01/14/20
"Talkdesk Feedback"
What do you like best about Talkdesk? Very user friendly. Calls are recorded and tracked for inclusion in KPI monitoring What do you dislike about Talkdesk?
RG
Ryan Guerrero
01/10/20
Talkdesk has been a great asset to our…
Talkdesk has been a great asset to our call center's tools! We're working on integrating the system with Salesforce, but everything seems to be seamless so far! 100% would recommend
AC
Ana Castellanos
01/10/20
this is the best calls platform ever
this is the best calls platform ever, a really complete program, that allows me to take calls, monitor and get reports al at the same place, it also lets me integrate it with slack to keep my team updated at any time
WM
Will Meadows
01/09/20
Talkdesk is a great product!
Talkdesk is a great product!
U
U
01/09/20
Simple & Efficient
It is a very well laid out software which is very easy to understand and get it running. We migrated from another system and it took 2 days to train all employees on it
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].