9.8
Spot Score
TalkDesk Reviews in June 2026: User Ratings, Pros & Cons
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TalkDesk Reviews & Ratings
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
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Showing 1341-1350 out of 2962
AU
Anonymous User
05/13/20
"Support Talkdesk"
What do you like best about Talkdesk? The integration capabilities it has with Salesforce What do you dislike about Talkdesk?
J
Jeffrey
05/09/20
Excellent
Excellent, though there are problems sometimes like one-way audio I believe it does not from the app, its from hardware. But when we talked about the usability of the platform that's excellent.
J
Jeffrey
05/09/20
Excellent
Excellent, though there are problems sometimes like one-way audio I believe it does not from the app, its from hardware. But when we talked about the usability of the platform that's excellent.
P
Philip
05/06/20
Great and easy to use software.
Great and easy to use software.
MD
Michele De Negri
05/06/20
Talkdesk with Salesforce
I'm using Talkdesk with the Salesforce connector.Talkdesk callbar it's not working properly sometimes. When I click on the phone of a contact in Salesforce, it does not prompt the call in Talkdesk. I need to insert manually the phone number in Talkdesk callbar.The mobile app of Talkdesk is not really realiable. It often goes offline, changing the status in "Offline", and declining incoming calls.I'm disappointed that, when I'm receiving a call form a unkown number in Talkdesk callbar, and I ...
Read more
PW
Paige W
05/06/20
Sometimes the sound quality is poor or…
Sometimes the sound quality is poor or hard to hear.
J
James
05/06/20
The app occasionally will log out for…
The app occasionally will log out for no reason.
MD
Michele De Negri
05/06/20
Talkdesk with Salesforce
I'm using Talkdesk with the Salesforce connector.Talkdesk callbar it's not working properly sometimes. When I click on the phone of a contact in Salesforce, it does not prompt the call in Talkdesk. I need to insert manually the phone number in Talkdesk callbar.The mobile app of Talkdesk is not really realiable. It often goes offline, changing the status in "Offline", and declining incoming calls.I'm disappointed that, when I'm receiving a call form a unkown number in Talkdesk callbar, and I ...
Read more
A
Adriano
05/06/20
Great tool for reviews
Great and easy tool to use for reviews.
J
James
05/06/20
The app occasionally will log out for…
The app occasionally will log out for no reason.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].