9.8
Spot Score
TalkDesk Reviews in June 2026: User Ratings, Pros & Cons
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Starts from $85 / user / month when monthly
TalkDesk Reviews & Ratings
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
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Showing 1301-1310 out of 2962
AU
Anonymous User
06/10/20
"Great for reporting, not great for Salesforce integration"
What do you like best about Talkdesk? Studio Flows and Reporting, click to call What do you dislike about Talkdesk?
DJ
David J
06/10/20
"Talkdesk has been great!"
What do you like best about Talkdesk? The Talkdesk <> Zendesk Integration works well for us What do you dislike about Talkdesk?
CP
Chandaline P
06/10/20
"Talkdesk"
What do you like best about Talkdesk? I like the ease of using talkdesk. It's simple and I can use it to call anywhere in the world, right from my computer. What do you dislike about Talkdesk?
AU
Anonymous User
06/10/20
"Great for reporting, not great for Salesforce integration"
What do you like best about Talkdesk? Studio Flows and Reporting, click to call What do you dislike about Talkdesk?
DE
David E
06/10/20
"Reliable service, with good integrations"
What do you like best about Talkdesk? The ability to ring users anywhere in the world is the main feature that we needed; TalkDesk does a great job of providing service anywhere without lag issues
JR
Jesus Ramirez
06/10/20
Amazing site to work on a daily basis.
Amazing site to work on a daily basis.
AU
Anonymous User
06/10/20
"My experience was overall positive"
What do you like best about Talkdesk? It's easy to manage when working with several tools. What do you dislike about Talkdesk?
AU
Anonymous User
06/10/20
"I would recommend it, as its easy to use reporting is also simple."
What do you like best about Talkdesk? That its very user-friendly. The New CS representatives adapt to it easily. What do you dislike about Talkdesk?
JD
Jillianne D
06/10/20
"Best option available"
What do you like best about Talkdesk? Integrates well with other systems. Ease of use. Very user friendly. What do you dislike about Talkdesk?
CM
Christian M
06/09/20
"Great platform for calling services"
What do you like best about Talkdesk? It's made for easy monitoring and management of phone agents. What do you dislike about Talkdesk?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].