9.8
Spot Score
TalkDesk Reviews in June 2026: User Ratings, Pros & Cons
Empower your team, elevate your customer support.
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Starts from $85 / user / month when monthly
TalkDesk Reviews & Ratings
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
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Showing 1281-1290 out of 2962
AS
Ash S
06/30/20
"Talkdesk - some problems, but a good solution"
What do you like best about Talkdesk? Salesforce integration saves me lots of time!! What do you dislike about Talkdesk?
AS
Ash S
06/30/20
"Talkdesk - some problems, but a good solution"
What do you like best about Talkdesk? Salesforce integration saves me lots of time!! What do you dislike about Talkdesk?
DB
David B
06/26/20
"Stabil connection when I´m calling. But sometimes I was offline and the customers can´t rech me"
What do you like best about Talkdesk? Good quality when I was on a call. Stabil in the connection What do you dislike about Talkdesk?
V
Vanessa
06/24/20
Overall TalkDesk is helpful
Overall TalkDesk is helpful, we use it for a program hotline. The platform is easy to navigate and the resource tools are beneficial to avoid direct support calls.
AB
Aicha B
06/23/20
"Talkdesk presents a convenient business option"
What do you like best about Talkdesk? I like that the calls are recorded for record-keeping purposes What do you dislike about Talkdesk?
KG
Kaeli G
06/23/20
"Efficient way to receive and place calls"
What do you like best about Talkdesk? Calls come through and show you the number which customers are calling from. This ability allows you to add callers as a guest to easily identify customers and clients. The application also allows you to create customizable dispositions to track your productivity and activity. If you are interested in customer satisfaction you are also able to track your response statuses as well as the satisfaction in a convenient graph form. Forgot what happened on ...
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AU
Anonymous User
06/18/20
"Great tool for an international team"
What do you like best about Talkdesk? I love how easy to use the product is. Really makes a difference when you have to work on the phones all day! What do you dislike about Talkdesk?
AU
Anonymous User
06/18/20
"Great Tool for Business!"
What do you like best about Talkdesk? The click to dial feature integrated with SalesForce What do you dislike about Talkdesk?
AU
Anonymous User
06/17/20
"A no-hassle cloud contact center solution"
What do you like best about Talkdesk? Quick and easy to deploy and maintain. The web-based portal enables anywhere access. What do you dislike about Talkdesk?
AU
Anonymous User
06/12/20
"Longtime customer"
What do you like best about Talkdesk? The rules/workflow settings allow for a highly customized experience for your callers, allowing you to automate a lot of the more mundane aspects of a standard call and getting the customer to the right place/person more efficiently.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].