9.8
Spot Score
TalkDesk Reviews in June 2026: User Ratings, Pros & Cons
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TalkDesk Reviews & Ratings
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
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Showing 1271-1280 out of 2962
MS
Marco Salamanca
07/22/20
Is an excellent choice for SMB's
Is an excellent choice for SMB'sFast set up and has a lot of integrations and reports.
AM
Aanvik Modi
07/22/20
We have been using talkdesk since last…
We have been using talkdesk since last 2 years and very happy with the performance. The help desk team is always very responsive in case of any urgent issues.
T
Tamara
07/22/20
Well designed
Well designed, helps me to be super efficient, and integrates well with Salesforce
SJ
Scott J
07/22/20
I've used many different callbar…
I've used many different callbar software programs in the past, including RingCentral and ShoreTel. My experience with TalkDesk has exceeded expectations and I've found it to be a reliable software for our team. We have experienced the occasional dropped call but this could be attributed to many factors. When working remotely, TalkDesk has allowed us to maintain our high standards and focus on supporting customers.
ER
Eleanor R
07/22/20
Talkdesk is easy to use and quick to…
Talkdesk is easy to use and quick to learn, but some of the more advanced options (integrations with other apps, CRM data availability within platform) leave some room for improvement.
AU
Anonymous User
07/21/20
"Would definitely recommend Talkdesk!"
What do you like best about Talkdesk? It's easy to transfer calls, I can listen and assign voice mails to my peers, the dashboard is updated in real-time. What do you dislike about Talkdesk?
ST
Shivam T
07/21/20
"Talkdesk is a user friendly and feature rich tool."
What do you like best about Talkdesk? All features are in one platform. From reporting tools to calling features like history and call directory. What do you dislike about Talkdesk?
AL
Andre L
07/17/20
"Great Tool"
What do you like best about Talkdesk? Easy to use and understand. Even without training it's possible to get into it. What do you dislike about Talkdesk?
NQ
nicholas quinn
07/03/20
Simple yet efficient
Simple yet efficient software with great support network
NQ
Nicholas Q
07/03/20
"Simple but efficient"
What do you like best about Talkdesk? Straightforward yet effective system with great support team What do you dislike about Talkdesk?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].