9.8
Spot Score
TalkDesk Reviews in June 2026: User Ratings, Pros & Cons
Empower your team, elevate your customer support.
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Starts from $85 / user / month when monthly
TalkDesk Reviews & Ratings
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
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Showing 1211-1220 out of 2962
RN
Rishi N
07/27/20
Very versatile and Innovative System
Our company has transition from regular phone line to Ring central and then to Talkdesk, and that's where we found the ideal business phone system because we have representatives that use it from the US, South America and Asia. Overall very happy and satisfied with the features and we believe this has checked all the boxed for our needs!
MD
Mitul Desai
07/27/20
I like Talkdesk call reporting system
I like Talkdesk call reporting system. It makes easier to monitor ad campaigns. I also like various filter options to segment calls from various sources. Overall, it is a very nice tool.
EW
Erin White
07/27/20
Reliable and Customizable
Talkdesk is reliable and works well for our team. It's rather technical and can get complicated fast, and for someone who doesn't have a ton of experience with phone systems it can be overwhelming. The support is helpful and there are good training programs.
C
Customer
07/27/20
Review for giftcard
Review for giftcard
JA
Jeffrey A
07/27/20
Overall Talkdesk gets the job done
Overall Talkdesk gets the job done. As a team manager, I feel that Talkdesk could do a better job having actual account managers that understand and communicate better with teams.
D
Damon
07/27/20
Overall Simple and Easy
Overall, the app is simple, straightforward and easy to set up and use. I did have an issue on one of my systems with it (it had previously worked fine with no issues), then for some reason stopped working. It has taken 2+ weeks to get it sorted out. It's been rather frustrating. But, I have a team of 10 ppl that use it everyday, and this is the only issue we've had.
LS
Liza Seltzer
07/27/20
I love talkdesk- it is easy to use and…
I love talkdesk- it is easy to use and we rarely have issues and if we do they are fixed promptly
SO
Sam Oliver
07/27/20
SamO
Talkdesk is a great product. It is easy to make calls and select which channel you would like to call on. I like how there are multiple options for availability status. The user interface is nice, and the colors are pleasant.
JD
Jill D
07/27/20
Great calling solution app to integrate…
Great calling solution app to integrate with other systems.
GG
Genelle G
07/27/20
Dependable Communication
Talkdesk has been a tremendous platform my company can depend on during this pandemic. We've been able to communicate to our customers with ease.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].