9.8
Spot Score
TalkDesk Reviews in June 2026: User Ratings, Pros & Cons
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Starts from $85 / user / month when monthly
TalkDesk Reviews & Ratings
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
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Showing 1071-1080 out of 2962
NK
Nithin K
02/05/21
"Great Medium To Sales"
What do you like best about Talkdesk? Connectivity & clarity, overseas. Plus the user comfortability What do you dislike about Talkdesk?
AU
Anonymous User
02/05/21
"Simple, Reliable"
What do you like best about Talkdesk? Talkdesk has been a good solution for us when it comes to up-time. What do you dislike about Talkdesk?
AU
Anonymous User
02/02/21
"Easiest computer phone"
What do you like best about Talkdesk? I like that everything is so easy to use and the dashboard is easy to read. I like the reporting feature that shows how many people are online, live agents, and so on.
AU
Anonymous User
02/02/21
"A leader in the field"
What do you like best about Talkdesk? Talkdesk is extremely easy to use; it integrates well with our Salesforce solution. Adding a new phone number in a new country takes 2 mins and you have a working number there. In the COVID times, we had to switch to 100% work from home and we didn't had any issues with Talkdesk. Also, their Support is always quick and helpful.
BD
Brandon D
01/27/21
"Talkdesk Checks All the Boxes"
What do you like best about Talkdesk? Talkdesk is easy to navigate, easy to use, and easy to understand. The data saved and filters make finding calls to listen back to very easy.
IO
Israel O
01/27/21
"Very good"
What do you like best about Talkdesk? So easy to use, dial and track agents activity What do you dislike about Talkdesk?
JF
Jordan Finewax
01/25/21
Plagued by issues from day 1
Plagued by issues from day 1. Caller ID still rarely works and during the COVID pandemic they refused to reduce our licenses despite having laid off 50% of the team using the application. Customer service at it's finest here!
M
Madeline
01/22/21
Perfect for any business
PROS: The biggest strength of Talkdesk is that it provides seamless integration with various external parties, including CRM platforms, eliminating the need for working in silos. The app also provides sufficient contact information that allows me to have better control when steering calls.
AU
Anonymous User
01/22/21
"TD"
What do you like best about Talkdesk? The display shows who is calling and their number. What do you dislike about Talkdesk?
ER
Edvaldo R
01/14/21
"This one does the job"
What do you like best about Talkdesk? It's light, fast and always available to the team. What do you dislike about Talkdesk?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].