9.8
Spot Score
TalkDesk Reviews in June 2026: User Ratings, Pros & Cons
Empower your team, elevate your customer support.
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Starts from $85 / user / month when monthly
TalkDesk Reviews & Ratings
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
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Showing 1051-1060 out of 2962
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Axel d
02/18/21
"Great Software easy to use"
What do you like best about Talkdesk? Easy to use and intuitive. Great certification program and knowledge base. Great support What do you dislike about Talkdesk?
AU
Anonymous User
02/18/21
"Multiple Teams / Multiple Queues / All Over Success"
What do you like best about Talkdesk? The ability to monitor and motivate team members across multiple team with 10+ numbers. I can pull reports and use SLA measurements for each person and team.
VR
Vicente R
02/18/21
"Talkdesk is very easy to use and straightforward, making my work a lot easier and fast."
What do you like best about Talkdesk? I like everything from it, from calls, voicemail, contacts, and reporting, very easy to use and accurate. What do you dislike about Talkdesk?
AU
Anonymous User
02/18/21
"Does what I need"
What do you like best about Talkdesk? Ease of access to historical call data and recordings. What do you dislike about Talkdesk?
AU
Anonymous User
02/18/21
"Paulina Thrasher-Talkdesk Review"
What do you like best about Talkdesk? I like the simplicity and ease of use. Transfers/hold etc are very efficient. I also like that you can copy and paste into the keypad
AU
Anonymous User
02/17/21
"Talkdesk is really a good tool."
What do you like best about Talkdesk? you can see all the info about the caller. What do you dislike about Talkdesk?
AU
Anonymous User
02/17/21
"Great company to work with"
What do you like best about Talkdesk? Talkdesk has really helped us understand our business needs when it comes to call volumes, time of day and the need to get our callers to the right department and person quickly.
MA
Matt A
02/17/21
"Phone number search saves your bacon"
What do you like best about Talkdesk? Easy search by phone number to pull recordings for customers. What do you dislike about Talkdesk?
LJ
Lawens J
02/17/21
"My experience has been well, talkdesk is kept updated for any issues that may arise"
What do you like best about Talkdesk? I like the back-end of things where you can see all statistics and demographics of calls and users. What do you dislike about Talkdesk?
AU
Anonymous User
02/17/21
"EASY TO USE"
What do you like best about Talkdesk? TALK DESK IS SO EASY AND RELIABLE - I HAVE BEEN SATISFIED USING IT. What do you dislike about Talkdesk?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].