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Guest User· asked about 5 months ago

What kind of training is required for new users?

i've heard that new users might find SysAid a bit challenging at first. what kind of training do we need to consider for our team?

6 Upvotes1 answer

1 Answer

ChandrasmitaSpotsaas Team· about 4 months ago

Product Analyst

While SysAid is user-friendly, some training may be necessary to fully use its capabilities. The specific training required depends on how deeply you plan to use the functionality, but generally, familiarizing your team with the incident management and ticketing features is a good starting point.

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