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SurePayroll - Payroll Software

SurePayroll Reviews in August 2026: User Ratings, Pros & Cons

Efficiency meets accuracy in one payroll solution.

4.86

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SurePayroll offers custom pricing plan

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SurePayroll Reviews & Ratings

4.86

Excellent

Based on 1261 ratings & 1436 reviews

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Rating Distribution

Excellent

(1334)

Very Good

(65)

Good

(8)

Poor

(6)

Terrible

(23)

Spotsaas Editor’s POV

SurePayroll has consistently proven to be a reliable and user-friendly payroll solution for businesses of all sizes over the past year. Its simple interface and intuitive payroll setup process make managing payroll remarkably straightforward, saving users significant time and effort every pay cycle. Customers consistently praised its hands-on and personalized ...Read more

SurePayroll pros and cons

  • Payroll setup is quick, easy to use, and simplifies previously cumbersome tasks like tax deductions and filings.

  • Easy-to-use platform with a simple interface, making it accessible for non-technical users.

  • Exceptional customer support with dedicated representatives offering hands-on assistance and problem resolution.

  • Reliable and consistent payroll processes, including direct deposits, clear communications, and timely reminders for payroll submissions.

  • Occasional issues with missing payments or discrepancies that require follow-up.

  • While customer service is generally positive, isolated instances of less satisfactory support were mentioned.

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Showing 861-870 out of 1436

MS

Michael Slemko

11/28/22

5 out of 5

It took me a while to get my payroll…

It took me a while to get my payroll account set up. Not because of Surepayroll but we are a growing company experiencing many changes. Joe long helped us through it all and after hanging in there for over a month it was Mission Accomplished! Joe was patient and professional, never giving up on us. Joe long is an asset to Surepayroll. I highly recommend this company!

MS

Matthew S

11/27/22

5 out of 5

Very helpful customer service

Very helpful customer service. Walked me through everything. Easy process. Very happy with the service.

FC

FNL Customs, LLC DBA FNL Custo

11/24/22

5 out of 5

Claire was amazing and very through!

Date of experience: November 25, 2022

MC

Mark C Gugino

11/24/22

5 out of 5

My rep was Timothy Bott out of Lehigh…

My rep was Timothy Bott out of Lehigh PA area and this rep was awesome and he is saving Surepayroll and/or Paychex a lot of business. Thank you Mr. Bott and have a great holiday !!!

SS

Srinivas Sanka

11/22/22

5 out of 5

I'm new to this payroll

I'm new to this payroll, and Joseph Long has helped in at every step to make it easy for me to set up and run payroll. He introduced me to 401k specialist who is helping me set up the account

M

Marc

11/22/22

5 out of 5

Heidi V = Rock Star

Heidi V was amazing in helping us set this up. We had quite a complex data-entry process that took months of re-entering data on her side and she was patient and awesome throughout. We are soon to go live w/the new PR system and it appears it will provide all that we need.

WD

W. David Sawchuk

11/22/22

5 out of 5

Great Experience

I really appreciated Joseph Long helping me get set-up with SurePayroll. He was prompt and attentive in working with me and answering all my questions.

S

SN

11/22/22

5 out of 5

Easy to enroll!

Joseph Long was the representative helping me and he checked in regularly during the enrollment process

M

Mark

11/21/22

5 out of 5

SurePayroll set up

My rep Joseph L was great. He got me set up and running very quickly. He took the time to make sure everything was set up including my forms and taxes. He was a huge help

C

Chris

11/20/22

5 out of 5

Gillian did an outstanding job today in…

Gillian did an outstanding job today in addressing my issue. As a business owner herself in the past, she could genuinely emphasize with my issue in a professional and courteous manner. She went on to listen to our future plans and provide on point advice for our future business aspirations. Great job Gillian! Thanks again! God bless and keep up the great work!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].