9.2
SpotScore
SurePayroll Reviews in August 2026: User Ratings, Pros & Cons
Efficiency meets accuracy in one payroll solution.
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SurePayroll offers custom pricing plan
SurePayroll Reviews & Ratings
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Spotsaas Editor’s POV
SurePayroll has consistently proven to be a reliable and user-friendly payroll solution for businesses of all sizes over the past year. Its simple interface and intuitive payroll setup process make managing payroll remarkably straightforward, saving users significant time and effort every pay cycle. Customers consistently praised its hands-on and personalized ...Read more
SurePayroll pros and cons
Payroll setup is quick, easy to use, and simplifies previously cumbersome tasks like tax deductions and filings.
Easy-to-use platform with a simple interface, making it accessible for non-technical users.
Exceptional customer support with dedicated representatives offering hands-on assistance and problem resolution.
Reliable and consistent payroll processes, including direct deposits, clear communications, and timely reminders for payroll submissions.
Occasional issues with missing payments or discrepancies that require follow-up.
While customer service is generally positive, isolated instances of less satisfactory support were mentioned.
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Showing 811-820 out of 1436
DS
Deshawn Sutton
12/18/22
Joseph went through everything to the…
Joseph went through everything to the T! I had no idea until I read up on this companies reviews. I feel like from the day we spoke Joseph had not just a answer but the right answer. Thank you for your help!
I
Ian
12/18/22
SurePayroll & Jarret P Exceeded Expectations
From my first discussion with Jarret Pesci to my first payroll I have been very impressed. It is straightforward software to use and I wish I had done this years ago. The onboarding process was something that I was initially concerned about, but Jarret and the team did a first-class job and held my hand all the way. They made it easy, I had great communications/followup and they even saved me money in taxes! Great value for money and I am super impressed!!!!
KK
Katelyn K
12/18/22
Highly Recommend!
Dylan Platt was exceptional in assisting me with my payroll needs. I had to run an irregular payroll and he helped me every step of the way- not just until I signed in as a customer. Sure Payroll is the most user friendly platform I've ever used, and its prices are reasonable. Definitely would recommend.
SR
Stacye Reese
12/15/22
An example of what great service should look like!!
Ryan M. was great!!! Explained everything where I could easily understand. Answered all my questions and made suggestions!!! You just don’t find great service like that anymore!!! He is definitely an asset to the company!!!! Thank you Ryan!!!!
S
Swathi
12/15/22
Liz (Elizabeth R) was outstanding
We were looking for a payroll processing solution for my company and was evaluating various payroll solutions and registered with SurePayroll as part of our search. I got email then call the next day and since then it was an outstanding experience. Liz guided me through the process perfectly, patiently, answered all questions, found answers to all questions, stayed on the call throughout the process, responded quickly as needed, kept me informed, completed the setup and processed one ...
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D
Donald
12/14/22
Sisi D was a huge help in assisting me…
Sisi D was a huge help in assisting me in setting up a household worker payroll account for an elderly friend of mine who needs round the clock in-home care. She was knowledgeable, available when needed, had a great attitude and helped me through the set-up process over two sessions a couple of weeks apart.
GJ
glenn jones
12/14/22
Tim went out of his way to solve a…
Tim went out of his way to solve a complicated year end payroll date and 2023 year set up. He was Great !!!
LW
Lindsay Walton
12/14/22
Jaylen was so helpful
Jaylen was so helpful! He was fast, professional, and friendly.
JJ
J. Joyce
12/14/22
Excellent customer service and cost.
While looking for the best online company to trust with running my quarterly payroll, I found Alexandria G. and SurePayroll. Throughout the entire month of December I contacted her many times and she answered all my questions about the start up process including fee's, timing and capabilities of the online service including reports, W2s etc. I was able to run my first payroll with her guidance and for a fee MUCH lower than anywhere else! As a small business owner I greatly appreciate the ...
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TB
Tricia B
12/14/22
I needed help with running bonus pay…
I needed help with running bonus pay and Sheniqua M. was very patient and had answers to all of my questions. She walked me through the process step by step.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].