9.2
SpotScore
SurePayroll Reviews in August 2026: User Ratings, Pros & Cons
Efficiency meets accuracy in one payroll solution.
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SurePayroll offers custom pricing plan
SurePayroll Reviews & Ratings
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Spotsaas Editor’s POV
SurePayroll has consistently proven to be a reliable and user-friendly payroll solution for businesses of all sizes over the past year. Its simple interface and intuitive payroll setup process make managing payroll remarkably straightforward, saving users significant time and effort every pay cycle. Customers consistently praised its hands-on and personalized ...Read more
SurePayroll pros and cons
Payroll setup is quick, easy to use, and simplifies previously cumbersome tasks like tax deductions and filings.
Easy-to-use platform with a simple interface, making it accessible for non-technical users.
Exceptional customer support with dedicated representatives offering hands-on assistance and problem resolution.
Reliable and consistent payroll processes, including direct deposits, clear communications, and timely reminders for payroll submissions.
Occasional issues with missing payments or discrepancies that require follow-up.
While customer service is generally positive, isolated instances of less satisfactory support were mentioned.
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Showing 761-770 out of 1436
TM
Tesa Moore
12/29/22
Great Service!!
Joe L. was such a pleasure! He was personable, helpful, and patient. We had tons of questions before we could commit to making the switch and he made sure to answer them all effeciently. I'm so thankful! SurePayroll so far has been thorough, and well worth the switch!!
SB
Starla Brown
12/29/22
Quick and Smooth transition at year end with Rock Star Ryan!
I chose to make a very quick transition from a different payroll platform to SurePayroll at the end of the year and Ryan Mills was a rock star at helping me make this happen. Not only for 1 client, but for 13 small clients. I chose the busiest time of year to make this change and I couldn't have done it without Ryan's support. I have limited experience with the SurePayroll platform so far, but I find it to be user friendly and I look forward to learning more as I move along.
LM
Ledgewood Medical, P.C
12/29/22
Paulette solved a massive problem for…
Paulette solved a massive problem for my company. She was clear, accessible and followed up multiple times. I am fortunate to have had somebody both skilled and easy to work with to fix my year end issues. Sure payroll is fortunate to have such an effective member of their team.
CC
Concentric Counseling & Consul
12/28/22
Always great customer service!
Always great customer service with SurePayroll - they take the stress out of such an important part of running a business. Angel helped me today and was fantastic...the best customer service of any company our company uses.
M
My
12/28/22
Love Sheniqua!!!
Love Sheniqua!!!! She is the best! She help me with my end of the year emergencies!!! 10 out of 10!!
VW
Victoria W
12/28/22
Highly Recommend
Excellent professional customer service, easy steps and details on how to process payroll. Thank you Heidi V for all your help. Victoria W
J
JMSLLC
12/28/22
Pamela W
Pamela W. was very patient and helped fix a mistake I made as a rookie payroll service user. She displayed good humor, excellent knowledge of the software, patience and perseverance, while assisting me. i am grateful for her help today. Thank you!
J
Ja
12/28/22
Very Helpful
Trenisha C. Was extremely helpful and patient during our hour and half conversation for year end payroll help
JB
Jessica Brophy
12/28/22
Nicholas Gentile is a 5 STAR Sales Rep!!
I worked with Nicholas Gentile to get our account set up and he made the process a breeze. He was able to answer all of my questions, ensure that I had all the necessary information and made onboarding feel effortless. He followed up with me throughout the process answered my emails immediately and then checked on me the day that we ran our first payroll to confirm that everything looked good on his end. I cant say enough about the level of service I received, night and day compared to our ...
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DF
Denise F
12/28/22
Alex Bradon valued employee
I spoke to Alex Bradon. He was awesome. I appreciated all of his help especially after one lady rudely hung up on me prior to talking with Alex. He is a valued employee because I was very frustrated and he helped me perfectly. He took his time and explained all to me and was great
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].