9.2
SpotScore
SurePayroll Reviews in August 2026: User Ratings, Pros & Cons
Efficiency meets accuracy in one payroll solution.
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SurePayroll offers custom pricing plan
SurePayroll Reviews & Ratings
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Spotsaas Editor’s POV
SurePayroll has consistently proven to be a reliable and user-friendly payroll solution for businesses of all sizes over the past year. Its simple interface and intuitive payroll setup process make managing payroll remarkably straightforward, saving users significant time and effort every pay cycle. Customers consistently praised its hands-on and personalized ...Read more
SurePayroll pros and cons
Payroll setup is quick, easy to use, and simplifies previously cumbersome tasks like tax deductions and filings.
Easy-to-use platform with a simple interface, making it accessible for non-technical users.
Exceptional customer support with dedicated representatives offering hands-on assistance and problem resolution.
Reliable and consistent payroll processes, including direct deposits, clear communications, and timely reminders for payroll submissions.
Occasional issues with missing payments or discrepancies that require follow-up.
While customer service is generally positive, isolated instances of less satisfactory support were mentioned.
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Showing 671-680 out of 1436
TD
Tashia Dowdey
01/18/23
Amazing customer service
Amazing customer service! I had Sequana W.. I called in to cancel bc I closed my business last year. She was nice and helpful. I loved working with this company. If I ever own another company Best believe Sure Payroll will be my First choice.
GJ
George Jones
01/18/23
My experience with Sure Payroll
Greyson was very pleasant to work with and was willing to help. The reason I called was resolved easily. He was easy to work with and a real asset to your organization.
CS
Chris Smith
01/17/23
Ashley A was wonderful
Ashley A was wonderful. She was very professional and extremely helpful in answering questions and helping to guide me through the process.
PC
Phil C
01/17/23
Joe L made the experience really…
Joe L made the experience really smooth, guiding me every step of the way, helping me when I got stuck or ran into snags. Always available to help;.
DC
Daphne Curges
01/16/23
Excellent customer service
Alexandria G was super helpful. Her response to my inquiry was prompt. She was extremely patient and walked me through the payroll process.
CI
Customer in Las Vegas
01/16/23
Wonderful experience for a payroll "newbie"
I'm a small business owner who's never had a payroll before. Joseph Long reached out to me and has guided me through the "ins and outs" of using Sure Payroll. He's been professional, personable and helpful every step of the way. I could not have asked for a better payroll experience! Thanks, Joe!!
BJ
Bradley J Smith CPA
01/16/23
SiSi was extremely patient and…
SiSi was extremely patient and helpful...always followed up thru setup and first payroll
JV
JORDAN VINSON
01/16/23
My rep is Aaron Rhodes
My rep is Aaron Rhodes. From the jump he's been thorough, attenuative to my needs, and there for every question i need answered. His responsiveness is what sets him apart from the rest. He will make sure he tackles any questions/concerns i may have as well. Thankful for Aaron and all that hes done for my small business.
F
Felice
01/16/23
Jarrett was the best!
Jarrett was the best and made sure my onboarding experience was seamless no matter how many questions I had or how many times I needed to call back. If this is what the service is like at Sure Payroll then I think I am going to like it. Fingers crossed. Thanks Jarrett.
AH
Alterna Health
01/16/23
Mike W
Mike W. made our experience with SurePayroll an absolute breeze. He was exceptionally helpful and extremely patient. Mike's assistance was invaluable and the system has streamlined our processing. We are satisfied all around.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].