9.2
SpotScore
SurePayroll Reviews in August 2026: User Ratings, Pros & Cons
Efficiency meets accuracy in one payroll solution.
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SurePayroll Reviews & Ratings
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Spotsaas Editor’s POV
SurePayroll has consistently proven to be a reliable and user-friendly payroll solution for businesses of all sizes over the past year. Its simple interface and intuitive payroll setup process make managing payroll remarkably straightforward, saving users significant time and effort every pay cycle. Customers consistently praised its hands-on and personalized ...Read more
SurePayroll pros and cons
Payroll setup is quick, easy to use, and simplifies previously cumbersome tasks like tax deductions and filings.
Easy-to-use platform with a simple interface, making it accessible for non-technical users.
Exceptional customer support with dedicated representatives offering hands-on assistance and problem resolution.
Reliable and consistent payroll processes, including direct deposits, clear communications, and timely reminders for payroll submissions.
Occasional issues with missing payments or discrepancies that require follow-up.
While customer service is generally positive, isolated instances of less satisfactory support were mentioned.
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Showing 651-660 out of 1436
AH
Amy Hulting
01/19/23
I worked with Doretha M
I worked with Doretha M. Oh my gosh she was fantastic. Any other rep would have hung up on me. I had an issue with a former employee and was having issues getting SP to recognize me as an authorized person she could talk to. She tried several different ways to verify me, she was so patient. Doretha is a rock star!
F
Fins
01/19/23
Mathew Grimes and everyone so far have…
Mathew Grimes and everyone so far have been very helpful getting used to this.
JC
Jason C
01/19/23
Good first experience with SurePay
Ryan Mino helped set me up. Very seamless, appreciated the guidance.
JM
John McCabe
01/19/23
Had a great experience with Jarett…
Had a great experience with Jarett Pesci as my service rep- very clear and knowledgeable Always called back instantly if I had to leave message. Highly recommend Sure Payroll
RD
R Dean Davenport
01/19/23
Great experience!
Great experience! Matthew Grimes was exceptionally helpful in the payroll setup process and with question answering.
MT
michael turkovich
01/19/23
Chris Johnson sale rep was every…
Chris Johnson sale rep was every helpful in setting up the payroll for my business.
GJ
George Jones
01/18/23
My experience with Sure Payroll
Greyson was very pleasant to work with and was willing to help. The reason I called was resolved easily. He was easy to work with and a real asset to your organization.
ES
Emma Stone
01/18/23
Thank you Ryan M!
I worked with Ryan M to set up my account, he followed up with me when he said he would and was very patient with all my questions. Walked me through the useful features of setting up my payroll. Very happy with this site for my payroll and my clients.
KP
Ken Perry
01/18/23
I hate doing payroll
I hate doing payroll. As a small business owner I wear many hats and Surepayroll and Greyson make it easy. I just click a few buttons and it is done. Freeing me up to run my business
EP
Elizabeth Parker
01/18/23
Heidi Vassack has been amazing to work with!!
Heidi Vassack has been amazing to work with in setting up our payroll account. She is very responsive, always emailing or calling back promptly. I feel like she is really looking out for our organization! She is patient, explains things clearly and knows how to solve any challenges that have arisen. I feel confident that using SurePayroll will be a much better experience than my last Payroll company. The personalized attention that I have received is amazing!
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].