9.2
SpotScore
SurePayroll Reviews in August 2026: User Ratings, Pros & Cons
Efficiency meets accuracy in one payroll solution.
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SurePayroll Reviews & Ratings
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Spotsaas Editor’s POV
SurePayroll has consistently proven to be a reliable and user-friendly payroll solution for businesses of all sizes over the past year. Its simple interface and intuitive payroll setup process make managing payroll remarkably straightforward, saving users significant time and effort every pay cycle. Customers consistently praised its hands-on and personalized ...Read more
SurePayroll pros and cons
Payroll setup is quick, easy to use, and simplifies previously cumbersome tasks like tax deductions and filings.
Easy-to-use platform with a simple interface, making it accessible for non-technical users.
Exceptional customer support with dedicated representatives offering hands-on assistance and problem resolution.
Reliable and consistent payroll processes, including direct deposits, clear communications, and timely reminders for payroll submissions.
Occasional issues with missing payments or discrepancies that require follow-up.
While customer service is generally positive, isolated instances of less satisfactory support were mentioned.
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Showing 1101-1110 out of 1436
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Anonymous
05/07/19
Wonderful Payroll Experience
What do you like best? Easy to do payroll for someone who is not a payroll expert. Easy to pull reports, the platform sends reminders to do payroll and employees can easily log in to update or correct their own information. What do you dislike? Nothing - We like having SurePayRoll as our primary payroll software and it has been very easy to use. We would recommend this product to other small businesses and nonprofits because of the time it has saved us doing payroll. Recommendations ...
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Anonymous
05/07/19
Great Experience
What do you like best? Easy, able to process early when needed, user friendly What do you dislike? The checks needing to be dated two or more days after processing date due to payroll tax deposits. Recommendations to others considering the product: Ease of use and accuracy What problems are you solving with the product? What benefits have you realized? Efficiency, mobile
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Anonymous
05/07/19
Great Payroll
What do you like best? Super easy and keeps me compliant with all tax agencies. What do you dislike? Not being able to keep a single computer registered - always being verified. Recommendations to others considering the product: Great Product What problems are you solving with the product? What benefits have you realized? Payroll and tax reproting
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Anonymous
05/07/19
great website for processing good value on cost, yes
What do you like best? website user friendliness and the cost, I saved over $1,000 perr year, love the ease of the Website too. I recommend this to anyone that needs to pay one employee or multiple employees. What do you dislike? nothing yet, so far I have not found anything yet in the service, the website navigation, or anything else that I do not like. Recommendations to others considering the product: it is going great so far, highly recommend What problems are you solving with ...
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Anonymous
05/07/19
Helpful customer service
What do you like best? Doing Payroll has been confusing to me but the representative who has been helping through phone calls and emails has made the process a lot easier. What do you dislike? There’s not much that I can say that I don’t like. I guess I would like an option to automatically submit payroll so that I don’t have to login every week to do it. Unless there is and I just don’t know about it yet. What problems are you solving with the product? What benefits have you ...
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Anonymous
05/07/19
Great service and easy to use
What do you like best? I love how easy the website is to navigate, enter information, process payroll, and see reports. Also whenever I have a question I can get immediate help by a friendly representative. What do you dislike? Overall the service is great. If anything could be improved it would be the ease of setting up paid time off for individual employees. Recommendations to others considering the product: It's the perfect solution for a small business who needs the capabilities ...
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Anonymous
05/07/19
So glad I switched!
What do you like best? I love that SurePayroll is super easy and quick to use for a low monthly fee! Full service without full cost! What do you dislike? I don't see any downsides to SurePayroll - I'm a happy customer! What problems are you solving with the product? What benefits have you realized? It was so difficult to run payroll with my last payroll! I'm saving so much time and frustration (and money! now that I've switched!
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Anonymous
04/04/19
Withholding Employee W2s
What do you like best? Evading responsibility, likes to force employers through IRS audits What do you dislike? SurePayroll will not release my W2, my employer has been asking for it since December 2018, still no luck in getting it from SurePayroll. NOT THE WAY TO RUN YOUR PAYROLL. Recommendations to others considering the product: Avoid at all costs What problems are you solving with the product? What benefits have you realized? none
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Anonymous
03/01/19
We love SurePayroll!
What do you like best? I love how easy it is to set up employees direct deposit, and how they email you letting you know you’ve been paid. What do you dislike? Not sure if its a bank issue or a SurePayroll issue, but we will not get paid on the 5th if it is a weekend/holiday. Recommendations to others considering the product None! What business problems are you solving with the product? What benefits have you realized? We are not having any issues with SurePayroll.
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Anonymous
02/13/19
Most likely would not use again
What do you like best? They have a massive voice recording that explains everything they have done, will do and plan to do when you call in to "customer care". You will have to be patient enough for the recording to finally end before the call is transferred to a person. What do you dislike? To update the account information is cumbersome and takes too long. Much too long in a digital world. The world stellar CS team appears to be very poorly trained. Either that or they just don't ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].