SurePayroll Reviews in August 2026: User Ratings, Pros & Cons

Surepayroll Review

What do you like best? It's simple to setup your payroll account(s) and the website is user-friendly. All the staff is super helpful when you're setting everything. What do you dislike? I can't think of anything I disliked, honestly. Recommendations to others considering the product: If you're looking for an easy way to pay your team/employees, use SurePayroll. Everything is better simplified. What problems are you solving with the product? What benefits have you ...

Great Service

What do you like best? Easy to use and implementation was easy. The staff likes it also. The app is easy also. What do you dislike? So far it is working great. No complaints Recommendations to others considering the product: Keep up the good work What problems are you solving with the product? What benefits have you realized? Payroll ease

Best! So Easy!

What do you like best? Extremely easy to do payroll. Just put the number in and go. No hassle of having to deal with a "payroll specialist." I just have to sign in and submit. The only thing is maybe I need a time tracker. I am not sure if this is something that I would have to pay for separately or can it be included? What do you dislike? Might can work on being better at responding faster to emails. Not that big of a deal though. Oh and actually signing in, it always asked me to ...

Easy set up, great customer service!

What do you like best? Everything from start to finish was very straight forward and easy to set up. SurePayroll clearly identified the items we needed to obtain. Any time I had a question I was able to quickly get to someone in customer support. What do you dislike? I would like an option to pay a single fee have them file my end of year taxes after I ended the service early. Having a nanny did not work out for our family. My husband dropped his hours to part time so we no longer ...

Nanny solution!

What do you like best? Easy set up, intuitive navigation, good support in taxation labyrinth What do you dislike? No downside so far. A little bit of ambiguity dealing with the state but that it What problems are you solving with the product? What benefits have you realized? Hiring a nanny was more complex than we anticipated. SurePayroll made it easy to set up with a dedicated representative

So Far So Good!

What do you like best? The process to get signed up is very easy and I am satisfied with the pricing from my own research. When I called to ask a question, they answered my question with ease. What do you dislike? Not sure if this is Surepay's fault, but once you submit the payroll you cannot make a revision before the hard deadline. Recommendations to others considering the product: Keep everyone updated if there are any issues with security. What problems are you ...

EASY PAYROLL SERVICE

What do you like best? I like how easy it is to set up and that a representative will follow up with you to answer any questions you may have. What do you dislike? When you are not paying someone on a regular basis, it can be a little confusing. Recommendations to others considering the product: Compare the price and ease of use to other services and you will find Sure Payroll will meet and exceed the others. What problems are you solving with the product? What benefits ...

Great option for household employees

What do you like best? As a new parent, choosing a childcare provider should be the toughest part of returning to work, not picking a payroll service to pay them. SurePayroll has been helpful in getting everyone's deductions set up and is very easy to use. The regular reminders for when to process payroll keep all of us on track so our Nanny never misses a check due to our busy lives. It also helps her by deducting taxes from her checks so that she isn't hit by a large bill in the spring ...

Good program and solid customer service

What do you like best? So far the program has been pretty easy to use. We're experiencing a hangup with one of our direct deposit accounts but customer service has been very helpful. I also like that the interface is super simple and straightforward. I'm new to payroll so it's been great to be able to just jump in and know what I'm doing. What do you dislike? The emails that you send look pretty scamy and unprofessional. I think it's because the text is too small and the branding ...

Usesful tool

What do you like best? Once set up, very automated and easy to take care of payroll, while having reasonable confidence I am in compliance with state taxes. What do you dislike? Took a while to set up for a brand new C-corp -- needed to get several regulatory numbers (e.g. state tax numbers) and the system couldn't add my newco without those numbers. What problems are you solving with the product? What benefits have you realized? Paying employees, calculating state tax, ...