SurePayroll Reviews in August 2026: User Ratings, Pros & Cons

Hi there my name is Jim and I came upon…

Hi there my name is Jim and I came upon Carly, who was extremely helpful with what I needed. She was very nice, polite, bubbly, and honestly very easy to chat with and very outgoing, and I liked that. You need more people like Carly. She was great and gave awesome customer service. It's very nice to come across people like Carly, Thank you

Sure Payroll

What do you like best? They have very good customer support. I appreciate the flexibility of entering payroll from where ever I travel when I travel for the business. What do you dislike? Future payroll dates get messed up if you run an extra payroll instead of another check. Recommendations to others considering the product: The price and support we've received are a big step up for us. What problems are you solving with the product? What benefits have you realized? ...

What a pleasure

What a pleasure! I just had the wonderful experience of working with Karlie Migliore who helped me with a bank challenge. This customer service rep is pleasant, helpful, really listens and solves the problem. I wish I could give her a 10 instead of "only" the 5 that is the best in this rating system. Thank you for your great service!!!!

AMAZING HELP WITH MY PPP PAYROLL

What do you like best? I CALLED IN AND HOT Alana G. She was so incredibly helpful! She calmly sat with me on the phone, step by step, and got everything worked out. Im so confused on the rules and guidelines for this to be forgiven, but Alana wasnt. She calculated out all the different vacation hour taxes and manually entered everything. What do you dislike? Nothing. SUREPAYROLL has hands down been vital for the success of my company. Recommendations to others considering the ...

SurePayroll is the best accounting and payroll software that's rolled into one.

PROS & CONS What are the best aspects of this product? I've been with three to four payroll providers for the last decade. Comparing them with each other, I'd say that nothing beats SurePayroll. What I like best about this platform is its easy functionality and fast response from its support team, which also happens to be the attributes that I am seeking in a platform. I also admire the staff who assisted me with the software migration while being transparent at the same time. What ...

Best decision for outpatient clinic!

Using SurePayroll for our outpatient clinic was one of the best decisions we made. When we first signed up, Devin Trout helped with the transition and walked us through our first payroll. It was great to have direct deposit available for our small staff of nine. Then when COVID-19 came about they were the first ready with a Webinar informing small businesses of how to apply for help, even before I could get help from the SBA or my bank! Roxann Epiney followed up to assure all of our ...

Horrible Experience - not worth the savings

What do you like best? The only good thing is the price- but the savings is not worth the effort. What do you dislike? Customer service- appear not to be trainedin thisarea What problems are you solving with the product? What benefits have you realized? Horrible company. From customer service - to whom I think is an account rep named Amber. Payroll needs to be reset EVERY time you run a bonus check or commission check.This may not seem like a big deal- but it is. You ...

Payroll with ease

What do you like best? I love just entering my numbers approving and they do all the calculations What do you dislike? They did not do my back quarterly unemployment as requested causing fees Recommendations to others considering the product: It’s very easy to implement and use What problems are you solving with the product? What benefits have you realized? Payroll has never been easier

Greatest payroll platform that I've ever used. Fast, reliable and highly accurate.

PROS & CONS What are the best aspects of this product? Before switching to SurePayroll, running our company payroll always gives me a big headache because of multiple inaccuracies. After using several payroll providers, I stumbled upon this application and decided to give it a shot. I am happy that I went with my gut feeling to switch providers and special thanks to Ryan, he took charge of the seamless transition. What aspects are problematic or could work better? There is ...

SurePayroll has won over the hearts of our company employees by a hundred percent.

PROS & CONS What are the best aspects of this product? Preparing and computing for payroll has never been this easy and convenient as compared before. With this platform, you are assured that all employee salary is calculated accurately, including deductibles and taxes, of course. Also, it's highly recommended for small businesses because it's simply affordable. What aspects are problematic or could work better? I do experience difficulties logging into the system, and I notice that ...