Supermetrics Reviews in July 2025: User Ratings, Pros & Cons

"A good data solution but too expensive"

What do you like best about Supermetrics? There are a lot of data sources available and they are generally easy to connect. There have been some good improvements to the various connectors. What do you dislike about Supermetrics? Some of the data connectors are slow and unreliable. The cost is also a lot higher than competing products. Finally, there isn't a good admin.. Recommendations to others considering Supermetrics: Make sure it meets all your needs. You can get other solutions for ...

"If you're considering Supermetrics, just don't."

What do you like best about Supermetrics? Has many connectors for different platforms built in. What do you dislike about Supermetrics? The data being pulled in is systemically inaccurate e.g. data from FB ads, specifically "amount spent" never matches what FB ads (or other analytics tools) show. Supermetrics support team says "...data is always an estimate, and it becomes more accurate over time". Their support team is terrible - you'll end up wasting days to weeks going over the same ...

"Supermetrics for data studio"

What do you like best about Supermetrics? It had a seamless integration with Linkedin from data studio What do you dislike about Supermetrics? Supermetrics should have a page on how to integrate multiple tables in studio to crate single grapgh for google ads and linkedin ads data. Its there right but hard to understand. It should be easy Recommendations to others considering Supermetrics: Should definitely use it What problems is Supermetrics solving and how is that benefiting you? Getting ...

"Too much to be user-friendly, not enough to be in-depth"

What do you like best about Supermetrics? It integrates with Data Studio, which is handy for my team's workflow. What do you dislike about Supermetrics? The pricing is high for what you get. You don't need Supermetrics for data blending and reporting like this, and you don't need to be a data scientist to use those other tools. The negative comments on customer service are accurate. They are also unwilling to release you from contracts if you try the tool and find it doesn't work for ...

"Good data tool for creating social media reports"

What do you like best about Supermetrics? I like how easy it is to connect Supermetrics to Google Data Studio and create a social media report for various platforms. What do you dislike about Supermetrics? It can be challenging to create a report from scratch. Additionally, customer service is difficult to contact and can be slow to respond. What problems is Supermetrics solving and how is that benefiting you? I am able to easily see important social media metrics and share this with my ...

"Unreliable Data & WORST CUSTOMER SERVICE"

What do you like best about Supermetrics? The idea of it seemed cool, but none of it actually works. What do you dislike about Supermetrics? All of the data was unreliable and always showed different metrics than in our FB/IG accounts. They also consistently removed data features and kept the price the same. Worst of all, I've been trying to cancel my account for the past 3 months but their customer support is unresponsive and I keep getting charged!! STAY AWAY FROM THIS COMPANY. What ...

"Herramienta muy recomendada"

What do you like best about Supermetrics? la versatilidad que tiene la plataforma de mostrar todas las métricas que necesitamos para buscar insights relevantes para nuestros clientes más importantes. What do you dislike about Supermetrics? En muy raras ocasiones las métricas no coinciden. What problems is Supermetrics solving and how is that benefiting you? reporting automatizado, menor tiempo operativo y mayor tiempo para analizar la data

"Takes alot to get it to work - Expensive - No Support"

What do you like best about Supermetrics? Its a very useful tool if it would work easier. What do you dislike about Supermetrics? Where do i begin. For the amount that you pay for the service - there should be chat or phone support. Email only support that takes weeks or months to respond - is ridiculous. Its been 6 months and almost $1500 in spend and can't even get it to work or even get any responses back from support. I even tried messaging the owner through linkedin and he doesn't even ...

"Swiss army knife for marketing report and analytics"

What do you like best about Supermetrics? 1. the quality of their data source integrations like Google Analytics, Google Ad and Facebook Ads. unlike their competitors, Supermetrics truly covers every data field these data sources offer and the integrations are very robust. 2. the superb user experience of their products 3. choosing SM as a pure-play data pipeline and decoupling pipeline from the storage, analytics, and data viz layers mean no vendor lock-in, the best tech for each layer, a ...

"Supermetrics is SUPER"

What do you like best about Supermetrics? I LOVE the number of options for connectors I have for data studio. This really allows me to take my reports above and beyond just a regular report. What do you dislike about Supermetrics? I really dislike the restriction of certain connectors to different levels. I feel like I should be allowed to get all connectors if I want with a limited number of total connectors because some that are included in the Pro plan are google products that already ...