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SumUp - New SaaS Software

SumUp Reviews in November 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 8021-8030 out of 10049

GS

Girotondo Store

08/01/20

5 out of 5

Fast payment

Fast payment , fast accredit !

ST

Stewart Taylor

08/01/20

5 out of 5

Up and running with cardless donations in just a couple of weeks.

We acquired a 3G SumUp machine recently so that we could take contactless donations at church events. Users were delighted with how easy it was to use and I, as Treasurer, appreciated the promptness and clarity of the reports. The company is easy to deal with and responsive and the commission rate is among the lowest around. Thoroughly recommended.

MB

mary bryant

08/01/20

5 out of 5

Excellent job done

Excellent job done, quick response no hassle. Thank you very much, would recommend.

ST

Stephen Tirebuck

08/01/20

4 out of 5

It a good service for us

Date of experience: August 01, 2020

AI

Antique Insider

08/01/20

3 out of 5

Update

Unable to connect, costing us hundreds ! For the second time in a week we have a problem 'unable to connect to server'. The help desk (three calls) lets you wait for 10 minutes and then hangs up with a 'please call back later' An email 2 hours ago has still not been answered, meaning that we are losing customers on our market stall! In these difficult times when people want to pay contactless this is a very expensive problem and the slow response is disappointing when most experiences over ...

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RJ

Richard Jackson

07/31/20

4 out of 5

At last a customer support advisor who…

At last a customer support advisor who knew what he was knowledgeable and helpful. Once again I was promised call back but it never transpired so I called back and got this advisor, thank goodness. After I left the last feedback SumUp responded and correctly stated they had refunded me. Prior to the feedback being left I have 3 or 4 emails telling me I was not eligible for a refund. You guys work it out. Anyway the £6300 they have held for nearly 3 weeks is on its way back to my customer so ...

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A

Anonymous

07/31/20

5 out of 5

Great device payments processed vet…

Great device payments processed very quick, great addition to any small business

LM

Linda Moore

07/31/20

5 out of 5

Sum up works really well for my camping…

Sum up works really well for my camping business, light, portable, easy to use, no WiFi needed. Customers are impressed too.

MK

mn khan

07/31/20

5 out of 5

Very good service

Date of experience: July 31, 2020

CW

Christine Wheeler

07/30/20

5 out of 5

Quick and friendly response thank you

Date of experience: July 30, 2020

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].