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SumUp - New SaaS Software

SumUp Reviews in November 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 8031-8040 out of 10049

TO

Tom O'Doherty

07/30/20

5 out of 5

I had an issue with my handheld device

I had an issue with my handheld device. My query was dealt with in an efficient and timely manner and the matter has been resolved to my satisfaction. On my experience so far, Sumup has an excellent customer service and I would highly recommend them.

TC

Thelma Chambers

07/29/20

5 out of 5

Sum up is a great company who are…

Sum up is a great company who are responsive and intelligent. It is very well organised and efficient. Their card machine allows for my work to be sold at a remote site. I have the card reader in a shop 100 miles away and it is used for sales of my goods, the shop handles a lot of different things so this is a really good way for me to get paid directly for what I sell.

JL

Jose Luis Barboza Trujillo

07/29/20

5 out of 5

Instant support

Instant support, replies fast, great services and now with the SumUp Card ever better

JF

J from Derby

07/29/20

5 out of 5

desperate problem with my card…

Having a desperate problem with my card machine, I emailed the customer support team. Who responded within 10minutes! No questions asked, just a quick solution of sending me a new one. Amazing service from Sum Up.

KA

KHAIR AZEEM

07/29/20

5 out of 5

extremely good

very good. card reader is very fast and smooth. it connects with mobile very quick. very less transaction percentage. im very happy with this.

L

LB

07/29/20

5 out of 5

First timers

We are a small local charity and this is the first time we have ever had a card reader. Once ordered the reader arrived quickly (would have been even quicker if Yodel had not sat on it for 2 days). Sumup staff have been brilliant. I am sure some of our questions have seemed daft to them but they have answered everything fully and cheerfully. A pleasure to deal with.

GH

Gary Haley

07/27/20

3 out of 5

They was ok when we first started…

They was ok when we first started answered everything really fast money within a couple of days.. now taking 5 days for funds transfer (UK cards) generic answers from support staff getting a bit fed up now

C

customer

07/27/20

5 out of 5

Always reliable and super easy to use

Always reliable and super easy to use. You cannot go wrong with it xx

AB

Al Baz

07/27/20

5 out of 5

Best of the best

Best of the best. Top professional support team

AS

Alan Spaven

07/26/20

5 out of 5

Excellent service

Excellent service and very easy to set up and i'm not really good at gadgets. Very happy.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].