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SumUp - New SaaS Software

SumUp Reviews in November 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 8001-8010 out of 10049

DM

Dele Mashaun

08/12/20

5 out of 5

Great transaction system

Date of experience: August 12, 2020

MM

Ms Michelle Greenan / Hutton

08/12/20

5 out of 5

Great service

Date of experience: August 12, 2020

WD

Wesley Dolly

08/11/20

5 out of 5

Best card reader for small business in my eyes.

Well I dunno you were all very good and I deal with a lot of poor customer service. Your emails were shockingly replied to so quickly my head span. You are on top your game and that is so humbling and beautiful. You as over cautious, yes initially it was arrrgh. But it was all for my benefit and safety and very much appreciated. Such an easy reader to obtain and use. The app is so simple to use it amazing. The extra perks that come with it too are a breath of fresh air. The ability to set ...

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AI

Anna in wales

08/11/20

5 out of 5

I have been using Sumup for over a year…

I have been using Sumup for over a year now and the service is second to none. Speedy and helpful advice and the dashboard is an excellent tool for all aspects of keeping track of sales.

LL

La legende Irlandaise

08/11/20

5 out of 5

great client services

excellent customer service.....quick and effective

PJ

Patricia Jane Hagen

08/10/20

2 out of 5

My hand set is showing locked pleas…

My hand set is showing locked pleas cont\ct support, There is no suppport, I have been trying for a week now, Still no joy, terrible company How can I run my business this way, total joke.

PJ

Patricia Jane Hagen

08/10/20

2 out of 5

My hand set is showing locked pleas…

My hand set is showing locked pleas cont\ct support, There is no suppport, I have been trying for a week now, Still no joy, terrible company How can I run my business this way, total joke.

M

Marlene

08/10/20

5 out of 5

Sumup machine

I have the Sumup machine for about two weeks now and everything is going great. The support team is very helpful, any problem that arise is delt with quickly and you are back to business in no time. Payments to your bank account is just as promised and there is always someone at hand to help you if you need it. I would recommend Sumup to everyone, it's a good service provider. Thank you.

C

ChopCity

08/08/20

5 out of 5

it does what it says on the tin

it does what it says on the tin, absolutely love it. Sidenote: responses time needs to be a bit quicker.

JC

Jeff Clarke

08/07/20

5 out of 5

Raised a question via the Support web…

Raised a question via the Support web site, very quickly answered and resolved. Excellent service!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].