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SumUp - New SaaS Software

SumUp Reviews in November 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 7991-8000 out of 10049

NM

Natalie Middleton

08/14/20

5 out of 5

I am really happy with the level of…

I am really happy with the level of service I have received form SUM UP card reader customer service/IBOT.

PC

Patrick Coughlan

08/14/20

5 out of 5

Thanks to Nehad

Thanks to Nehad, he sorted things for me

CH

Cantonese House

08/14/20

5 out of 5

Any problems they respond as quickly as…

Any problems they respond as quickly as you needed! Good support team!

G

Gary

08/13/20

5 out of 5

excellent service

excellent service, easy to set up, fast payment

PP

Prepared Plan Ltd

08/13/20

5 out of 5

So far so good 😊

Date of experience: August 13, 2020

MR

Mr Randell

08/13/20

5 out of 5

Great service

Very happy with the service I received regarding a problem with my account. Using SumUp has been vital for my business as I no longer take cash off my customers during the COVID pandemic.

LW

Leo Wong

08/13/20

4 out of 5

Service is good and quickly replied

Service is good and quickly replied! Hope can keep it going on for the future! Good job!

EC

EMMA CAVANAGH

08/12/20

5 out of 5

Very pleased all round with SumUp never…

Very pleased all round with SumUp never had an issue saved me lots of money now compared to passed merchants used

MH

Martin Hughes

08/12/20

3 out of 5

Onboarding nightmare

We had an onboarding issue that I don't believe was very well explained. Anyway fast forward 12 months and the account is blocked. It then took 3 days to sort it out, when really it should have taken an afternoon at best. Delays in responding from SumUp meant that we lost a couple of days worth of takings that make a difference to a small sports club like ourselves.

IA

Isaac Ajiyemi

08/12/20

4 out of 5

acquiring the card machine was as…

acquiring the card machine was as simple as SumUp describes it. it was absolutely straight forward and the machine was up and running in minutes of set up. my business has started receiving payments on card and its not complicated at all

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].