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SumUp - New SaaS Software

SumUp Reviews in November 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 7981-7990 out of 10049

ML

Mike Laker

08/18/20

5 out of 5

First problem I have had

First problem I have had, unit has locked out. Very fast response to my email and SumUp are sending me a free replacement straight away. Very impressed

CB

Colin Burgess

08/18/20

4 out of 5

SumUp for church online

Recently selected and set up SumUp as our transaction processor for online donations to our church, using Give a Little as a front end. The Dashboard and various menu options seem very clear and useful. There is even a facility to set up products that can be displayed on a tablet via an app and these, together with donations, can be taken contactless or chip and pin with a card reader. The administrator can set up employee accounts to delegate tasks to other members of the ...

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RB

Richard Barbeau

08/16/20

3 out of 5

Using sum up recently

Using sum up recently If the machine is good and services good Some problems with no payement on bank account. Twice. Missing paiement. Very difficult to prove by accounting because paiement arrive randomly and in disorder I give another week then I will change for another Company who pay sooner and clearer

BM

Bob Maughan

08/15/20

5 out of 5

Well Satisfied. From the offset of using SumUp card…

From the offset of using SumUp card reader, we have had a few teething issues where some card payments have taken several attempts but eventually gone through. From this I contacted SumUp whom addressed the issues and made recompense by giving us 3 days FREE payments over a weekend which is a big saving. We are very impressed by the after care service also and that a timed phone call was on time and very knowledgeable staff member helping. Well done SumUp. (BOBDANGJ Ltd)

DM

Dewan Masudul Hasan

08/15/20

5 out of 5

Very smart getway for money transaction

Date of experience: August 15, 2020

N

Nikki

08/15/20

5 out of 5

Excellent service dealt with problem…

Excellent service dealt with problem super fast needed new equipment arrived next day.

D

Doro

08/15/20

5 out of 5

Card reader broke down

Card reader broke down, emailed support team got an answer within 30 min, 15 min later the whole issue was resolved and a new card reader issued. Fabulous.

AP

AJ Private Hire

08/15/20

5 out of 5

Good customer service

Good customer service. Prompt attention to my request.

S

sue

08/14/20

3 out of 5

needing help from a person not ibot

I can not fully rate as only got this today, I need some advice and the ibot was not helpful. 1. how to I get money that is pain to me from sum up or does it just go into my bank once cleared. 2. This one I really would like help with, I would love to use the online shop with sumup and have read/watched loads of info but can not follow this as I have no button that says go to online shop HELP please ty

AG

Alan Green

08/14/20

3 out of 5

Hard to sort out what was required

Date of experience: August 14, 2020

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].