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SumUp - New SaaS Software

SumUp Reviews in November 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 7751-7760 out of 10049

Z

Zuber

11/27/20

5 out of 5

Good communication.

Date of experience: November 27, 2020

SA

Sanchia Alasia

11/27/20

5 out of 5

Great device

I’ve used sum up since 2019. It’s really simple and easy to use for card, Apple and android payments as well as invoicing. Very good on customer service too. Would recommend highly.

GC

G Cummins

11/27/20

5 out of 5

Very helpful in getting me a new card reader

Very helpful in getting me a new car reader after a customer broke mine very efficient and quick in getting me a new one .

MS

Mark Sadler

11/26/20

5 out of 5

Timely and effective customer support....

There was a problem registering for a new account online - having contacted the customer support team through the online chat facility the technical issue was resolved in a timely and effective manner

IS

Ian Stephen Massey

11/26/20

5 out of 5

Had a problem with a blocked device

Had a problem with a blocked device. This company replied almost instantly and replaced my device within 48 hours. Can't really ask for better service.

SR

Steve Rolfe

11/26/20

5 out of 5

Good service. Actual human beings who help.

SupUp have been very good compared to other providers, such as Paypal. They resolved the compliance piece in 24 hours. It took me 24 months with Paypal with no resolution before i gave up.

LW

lucia white

11/26/20

5 out of 5

Brilliant Customer Service

Very quick response. Great customer care. Would recommend products and features. Glad I invested in the air card reader.

JL

Justetech Limited

11/24/20

5 out of 5

Very happy with Sumup service

Very happy with Sumup service, next day payout and the main thing they verified my account in one day.

PD

peter dowling

11/23/20

5 out of 5

After opening an account with SumUp I…

After opening an account with SumUp I had problems setting up our church's web campaign for donations. The SumUp team responded promptly to my email for help and I was quickly shown what to do to launch our web campaign.

MW

Midtown Wellness

11/23/20

5 out of 5

Reliable

Quick - easy and effective. Customer service is super fast and payments get into my account in no time ✨🗣

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].