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SumUp - New SaaS Software

SumUp Reviews in November 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 7761-7770 out of 10049

L

Linh

11/23/20

5 out of 5

Highly recommended

Very good. Helpful and friendly team. Excellent customer service. Highly recommended

J

John

11/23/20

5 out of 5

I have been with sum up for over 2…

I have been with sum up for over 2 years now always been 1st class if you have a question it always gets answered very promptly I have recommended this company to many people and will continue to thanks SumUp 5 stars.

HT

Hong Truc Phan

11/22/20

4 out of 5

Good and great

Date of experience: November 22, 2020

LC

Llanmead Crafts

11/21/20

5 out of 5

My email was answered straight away but…

My email was answered straight away but I found it almost impossible using the "chat line" the other end was a computer and impossible to get an answer from

TG

Tariq Goraya

11/20/20

5 out of 5

It was good service

Date of experience: November 20, 2020

AP

Agnes Pollock

11/19/20

5 out of 5

Very happy with customer service

Very happy with customer service. I had lost my charging cable for my card reader and asked if they could send me a new one. I had a reply within a few hours and they put it in the post (free of charge) the same day. Very impressed with this level of service.

LS

Lisa Savage

11/19/20

5 out of 5

AMAZING aftersales support…

I have had the best aftersales support ever! The whole team who dealt with my query were polite, caring and kind. Prompt replies and amazing service throughout. I love my product! Thank you so much from your very happy customer

NT

Nick Taylor

11/19/20

5 out of 5

Helpful support from Sumup and once you…

Helpful support from Sumup and once you get going the system is straightforward . I like the absence of a monthly fee

MC

Maya Chakra

11/18/20

5 out of 5

I got the very precise response for my…

I got the very precise response for my question.

KB

Kathy Batts

11/18/20

5 out of 5

Very quick and helpful customer service

Date of experience: November 18, 2020

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].