SumUp Reviews in November 2026: User Ratings, Pros & Cons
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Starts from $0 / month when monthly, also offers free forever plan
SumUp Reviews & Ratings
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Spotsaas Editor’s POV
SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more
SumUp pros and cons
Easy integration with accounting and eCommerce platforms
Supports both in-person and online payments
No monthly subscription required
Low-cost, mobile-friendly card readers
May not suit complex restaurant or enterprise setups
Limited advanced POS features (e.g., detailed inventory, loyalty)
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Showing 7741-7750 out of 10049
DD
DAVID DEAN
12/04/20
After contacting the sumup helpline
After contacting the sumup helpline, I was instructed on several matters and to return the item, meanwhile they were already sending out a replacement which I received after a few days, this was due to a weekend being involved. Very satisfied with the service, and very reassured after the chat procedure.
SC
Steve Collett
12/04/20
I have just got off the phone to sumup…
I have just got off the phone to sumup after I had a problem today with my 3G sumup card reader, after a lengthy wait on a chat site i rang them direct and was answered straight away with a lady called Ruth who has organized a replacement within 1-2 days so I dont lose card payments, Well done Ruth
DM
Donna Moynihan
12/03/20
Fantastic service great customer service
Date of experience: December 03, 2020
DB
David Bruce
12/03/20
Just simply amazing highly recommend
Date of experience: December 03, 2020
B
BelsizeChiropractic
12/03/20
Quite a good system when you get the hang…
Quite a good system when you get the hang of how to switch it on properly (so that the app finds the SUMUP unit) within a reasonably short time. Otherwise I was having patients at the end of their treatments, waiting while I repeatedly tried to get it to a) Find my SUMUP via bluetooth b) Recognise my SUMUP, vs others in the vicinity, is embarrassing, time-wasting and often ended in no transaction via SUMUP. My tip is to not turn the machine on initially. Instead, open your phone SUMUP app ...
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PO
Penelope Orfeo
12/02/20
Charging wire broken
Charging wire had broken, few seconds on online chat problem solved. New wire foc- fabulous customer service Highly recommend
EQ
Eileen Quill
12/02/20
Sum Up makes accepting non-cash transactions easy
We have been a Sum Up client for 18 months & have found their customer service excellent on the few times we have needed to make contact....this retail service is efficient, customer friendly & for our staff of mostly ‘mature’ and not tech savvy women it has been an easy transition to the world of card payment commerce.
SH
Stefanie Halm
11/30/20
Fabulous support Team
The team is always available, polite, eager to assist and efficient to resolve whatever I have asked/ needed to be sorted. Very impressed and very happy about the whole package - the actual sumUp platform, the technology and your backup. Thank you
M
m.b
11/30/20
Excellent company to deal with answers…
Excellent company to deal with answers any queries you may have quickly and efficiently. Would certainly recommend them
MC
Mark C - Manchester
11/28/20
Excellent Service
Excellent service received from the support desk. Very patient and knowledgeable.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].