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SumUp - New SaaS Software

SumUp Reviews in November 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 7701-7710 out of 10049

PV

Paul Venn

01/06/21

5 out of 5

Sum Up has been really helpful with…

Sum Up has been really helpful with receiving quick cost effective payments from our customers. Highly recommended.

CA

Carol Andrew

01/05/21

5 out of 5

Great service

I found the sum up team reply to my question quick along with useful information and options to my solve my issue. I gave the team my option and they carried out my request immediately. Great service and resolution to an issue of my own making.

CW

Caoimhghin Whyte

01/05/21

5 out of 5

Amazon Double Charge

Amazon double charged me. Sum Up got me refunded. No problem.

KS

kewal singh cheema

01/02/21

5 out of 5

Great service

Date of experience: January 02, 2021

MG

Mr Glenn Peters

01/01/21

4 out of 5

Had an issue with sum up device

Had an issue with sum up device. It was blocked. Needed it for work as I drive a taxi. Most customers now pay by card. Had one posted out received it over a week later. Not your fault. Ups disaster. I would suggest in future. For other customers with the same problem. We go and buy one. You reimburse us with the money. Its quicker.

A

Andrew

01/01/21

5 out of 5

I needed to provide extra information…

I needed to provide extra information regarding our account fir anti- money laundering purposes. A very clear and professional exchange of emails got matters sorted.

AN

Ali Noyce

12/31/20

5 out of 5

Perfect

SumUp has been perfect for me as a very small start up business during lockdown. Small outlay and a quality card reader received in 3 days. Packaging great and the stand up card with payment methods had been brilliant. I had a stall next to me that lost 3 sales where people said they would come back with cash and didn’t! Great service! Look forward to returning when vaccine permits open air markets in the UK. Stay safe all!

PP

Paul P

12/24/20

2 out of 5

Awful customer service

Awful customer service. Requested a simple change to my account, got the bog standard reply 'were looking into it', but still no progress after 1 week. Not recommended. Look elsewhere.

LD

L Dobson

12/23/20

5 out of 5

Prompt reply

Had query. Got quick helpful reply

PA

Paul Allen

12/23/20

5 out of 5

Best support in industry by a mile

Best support

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].