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SumUp - New SaaS Software

SumUp Reviews in November 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 7621-7630 out of 10049

GD

Gareth Davies

03/12/21

5 out of 5

Taxi Driver

I have used Sumup card payment for some time now, it's very cheap and great for my customers. They offer excellent service. Communication is very quick and helpful

TH

Torsten Heide

03/11/21

5 out of 5

I had to change the bank connection

I had to change the bank connection. It was released in less than 24 h. The hotline-service reacted promptly and was friendly on the phone. This is just the way customers like phone-service

DC

Delia Cordell

03/11/21

5 out of 5

Very pleased with service from start to…

Very pleased with service from start to finish, simple, fast, friendly and efficient.

SC

Steve Challinor

03/10/21

4 out of 5

My only complaint is that you should…

My only complaint is that you should make it clear that you require further information to register the product at the time of purchase and not after you start using it however now it’s done I can use the unit as and when required

BL

Bill Lavender

03/10/21

5 out of 5

Exceeded expectations

SumUp have been excellent. An issue with the base print unit was resolved quickly without any trouble or fuss. I feel very supported, thank you SumUp :)

SK

Sara Kenward

03/06/21

4 out of 5

changing personal profiles

we would like to change the personal profile, but it takes a lot of admin

N

Nich

03/06/21

5 out of 5

Works pretty well as easily as it…

Works pretty well as easily as it could. Robust machine. Took me a while to workout it had a touchscreen!

MB

mal baker

03/05/21

5 out of 5

Had to deal with customer service their…

Had to deal with customer service their response was very quick and efficient

JC

Julie Cameron

03/04/21

5 out of 5

I’ve used sum up for 4 years now they…

I’ve used sum up for 4 years now they are effortless to deal with. Always helpful and solve the odd query or problem almost instantly. Highly recommend them.

SU

Shahbaz Umar

03/03/21

5 out of 5

My device was blocked

My device was blocked. I contacted support they were very quick to reply and solved the issue immediately by sending me a new card reader.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].