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SumUp - New SaaS Software

SumUp Reviews in October 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 751-760 out of 10049

NA

naeem akbar

08/06/24

1 out of 5

JUST PATHETIC!!!

JUST PATHETIC!!! Pathetic customer service. we have been using Sumup for nearly a year and it's the first time we had an issue with our app/ hardware. The printer gets disconnected after one or two transactions and cannot print the customer's receipt. We have to restart the app again and again several times a day to carry on our work. tried to contact customer service for over a week and nobody knows how to resolve the issue. We were transferred and given 5 different numbers to ring and ...

Read more

NS

Natalie Sefton

08/06/24

1 out of 5

Scam behaviour for business account

The business account people are witholding a payment made to me from my clients, and are asking for personal client details before they will release my money . Every other bank in the world communicates the info SumUp are asking us to provide, electronically as part of the transaction process. SumUp are either witholding our money for their own purposes or they are genuinely ignorant of how banks work. Banks also check on payments leaving the account, such ridiculous stringent checks are ...

Read more

NA

naeem akbar

08/06/24

1 out of 5

JUST PATHETIC!!!

JUST PATHETIC!!! Pathetic customer service. we have been using Sumup for nearly a year and it's the first time we had an issue with our app/ hardware. The printer gets disconnected after one or two transactions and cannot print the customer's receipt. We have to restart the app again and again several times a day to carry on our work. tried to contact customer service for over a week and nobody knows how to resolve the issue. We were transferred and given 5 different numbers to ring and ...

Read more

LP

Lydia Pattinson

08/06/24

5 out of 5

Very easy to use.

Date of experience: August 06, 2024

NS

Natalie Sefton

08/06/24

1 out of 5

Scam behaviour for business account

The business account people are witholding a payment made to me from my clients, and are asking for personal client details before they will release my money . Every other bank in the world communicates the info SumUp are asking us to provide, electronically as part of the transaction process. SumUp are either witholding our money for their own purposes or they are genuinely ignorant of how banks work. Banks also check on payments leaving the account, such ridiculous stringent checks are ...

Read more

MS

MARION SHEVILL

08/06/24

5 out of 5

Fantastic because Sumup is so easy and…

Fantastic because Sumup is so easy and understandable to use plus great small fees. Highly recommended.

DG

Dawn Garner

08/06/24

5 out of 5

Had Raj come in today

Had Raj come in today, explained our machine playing up, he supplied a new machine straight away and set it all up for us, defo a good rep for this company. Thank you

O

Olivia

08/06/24

5 out of 5

Use Sumup for my small business

Use Sumup for my small business, it's a simple fast easy account to use.

MS

Muhammad Salamat

08/06/24

5 out of 5

I liek sumup very very good…

I liek sumup very very good app🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰

C

Consumer

08/06/24

5 out of 5

Hamza was great

Hamza was great. Signed us up to sumup one. Good dealing with him as our rep. Thanks for the saving!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].