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SumUp - New SaaS Software

SumUp Reviews in October 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 741-750 out of 10049

SO

Stella Okoro

08/07/24

5 out of 5

Payment very fast and reliable

Payment very fast and reliable

VS

Vahid Seif

08/07/24

5 out of 5

Imran was very helpful in setting up my…

Imran was very helpful in setting up my low fees very professional and I’m happy with sum up

SW

Simon Winter

08/07/24

1 out of 5

Useless chat bot feature!

I wanted to get support (during business hours) and I didn't want to talk to a bot as I knew it wouldn't be able to help. When I typed "talk to an agent" and then "get help from a real person" the chat bot simply ended the chat! This is a feature that's been designed by a human, What kind of human thinks it's acceptable to treat customers in this way? I've deleted my account off the back of this experience.

G“

Graham “Charnock Richard Antiq

08/07/24

5 out of 5

Clear and easy to use

Clear and easy to use

MS

Mark Saunders

08/07/24

5 out of 5

Easy to use and fast payout

Easy to use and fast payout

ID

Ian Day

08/07/24

5 out of 5

Mohammed came to see me and lowered my…

Mohammed came to see me and lowered my fees and sorted me out with a replacement device, top service

SW

Simon Winter

08/07/24

1 out of 5

Useless chat bot feature!

I wanted to get support (during business hours) and I didn't want to talk to a bot as I knew it wouldn't be able to help. When I typed "talk to an agent" and then "get help from a real person" the chat bot simply ended the chat! This is a feature that's been designed by a human, What kind of human thinks it's acceptable to treat customers in this way? I've deleted my account off the back of this experience.

A

ALI

08/07/24

5 out of 5

We really like the professional service…

We really like the professional service that Imran provides.

AB

Anthony Brightly

08/07/24

5 out of 5

Works well for me

Works well for me

D

Dean

08/06/24

5 out of 5

Raj was very helpful and gave plenty of…

Raj was very helpful and gave plenty of information about how we could save money

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].