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SumUp - New SaaS Software

SumUp Reviews in November 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 7541-7550 out of 10049

S

Ss

05/11/21

2 out of 5

Everything was ok up until this week…

Everything was ok up until this week when payouts are taking longer. I still haven’t received my funds from last Friday and I don’t know how they think small businesses can survive when they don’t pay out quick. Time to change to Square I think.

PY

Paul Young

05/11/21

5 out of 5

Extremely simple and reliable solution…

Extremely simple and reliable solution to being able to take cashless payments. Good customer support.

D

David

05/11/21

5 out of 5

Very helpful response.

I was concerned about an initial delay with "onboarding". The operative who took my call understood my query, immediately accessed my account details, and was as good as his word, in expediting a resolution of the matter.

S

STEPHEN

05/11/21

3 out of 5

Been using SumUp for a couple of years…

Been using SumUp for a couple of years now & have had no complaints up until now. Taking a lot longer to reach my account then ever. Took a payment on Friday, now Tuesday & still no funds in my account. Normal week, no bank holidays etc. Think it’s time to look elsewhere. And now tonight I’ve just been paid for a transaction from yesterday but YES you guessed it, still no payment from before the weekend, Now Thursday & still no payment from last Fridays transactions.

HT

HSNR Towels

05/10/21

5 out of 5

Beautiful service

Beautiful service. I love sum up card service. ❤️

L

Lorraine

05/10/21

5 out of 5

Sum up are brilliant

Sum up are brilliant. They answered my question clearly. I never thought having a reader would bring so much business. So easy to use and charges are so small. Well worth it.

RM

Raam Marwah

05/08/21

5 out of 5

Excellent service

Date of experience: May 08, 2021

M

Monica

05/06/21

5 out of 5

The support is competent.

The support is fast, competent, great patience. Friendly.

LR

Luuk Ruys

05/06/21

4 out of 5

The start was difficiel because of connection to be made…

The start was difficult because of the fact that you have to sign up before digital contact is available. This is not mentioned in the packaging with the product (via CoolBlue). After that it was a very nice encounter.

L

Lee

05/06/21

5 out of 5

Received good customer service and…

Received good customer service and support from the SumUp team. Responsive and helpful. Great service.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].