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SumUp - New SaaS Software

SumUp Reviews in July 2025: User Ratings, Pros & Cons

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4

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SumUp Reviews & Ratings

4

Very Good

Based on 4 ratings & 10049 reviews

Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terible

(1389)

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Showing 7441-7450 out of 10049

FD

Fabrizia Di Palma

06/30/21

5 out of 5

SumUp very efficient and fast in…

I find SumUp very efficient and fast in solving technical problems and providing assistance.

H

Hugh

06/29/21

5 out of 5

Carefully used reader blocked - No free replacement but discount offered on new one.

I contacted SumUp customer services after a 4 year old card reader blocked itself for no good reason. It had been carefully looked after and replaced in its box without the batteries in after each occasional use. SumUp told me it must have been dropped or damaged which was not the case. I suspect that, as with some other electronic goods, there may have been an issue of built in obsolescence as there was no reason for the card reader to get blocked. The issue was escalated to Iqmal who ...

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W

WSBR

06/29/21

5 out of 5

SumUp, Thumbs Up.

SumUp - Clear & easy platform to integrate with our business needs. Customer service has been exceptional. Thank you.

MA

Musawar Awan

06/29/21

5 out of 5

I was impressed by how quick the reply…

I was impressed by how quick the reply was and how professionally they handled the mishap. Overall, an excellent service.

MO

melissa ohalloran

06/29/21

4 out of 5

Customer Care Resolved Issue very Satisfactorily

After contacted customer care with an issue the problem was resolved and I am very happy with the outcome. The only reason I am giving four stars instead of five is that I was not given the advertised price for the purchased product which was why I had to write to customer care but I have been given a full refund now which I am very happy with.

MC

Mrs Chorley

06/28/21

5 out of 5

Buying more card readers was so easy a…

Buying more card readers was so easy a quick service

CD

Courtney Danielle Holland

06/28/21

5 out of 5

Very helpful and timely

Date of experience: June 28, 2021

QA

Quentin Arnold

06/25/21

5 out of 5

So Easy to use

My experience of Sumup has been excellent. It is so easy to use and the support is excellent

BC

Bastilpoint Com

06/24/21

5 out of 5

I have an excellent experience with…

I have an excellent experience with Sumup service. Thank you

KC

Kevin Chambers

06/24/21

5 out of 5

What a outstanding service sumup offer…

What a outstanding service sumup offer my terminal had a melt down and one phone call and one email and I have got a new one been posted out to me. Can’t thank everyone at sumup enough for there first class service.😊

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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