SumUp Reviews in November 2026: User Ratings, Pros & Cons
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Starts from $0 / month when monthly, also offers free forever plan
SumUp Reviews & Ratings
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Spotsaas Editor’s POV
SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more
SumUp pros and cons
Easy integration with accounting and eCommerce platforms
Supports both in-person and online payments
No monthly subscription required
Low-cost, mobile-friendly card readers
May not suit complex restaurant or enterprise setups
Limited advanced POS features (e.g., detailed inventory, loyalty)
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Showing 7431-7440 out of 10049
KB
Ken Brown
07/09/21
Sumup resolved my problem by making personal contact
Sumup resolved my problem by making person to person phone contact and working through the issue until the problem was identified and resolved. I believe the person to person contact reduces stress against other methods and helps the customer relax more knowing some one at the company has made contact.
JL
Jeremy Lubbock
07/08/21
Sum up have gone the extra mile for me…
Sum up have gone the extra mile for me and have replaced free of a charge an out of date reader excellent customer service
AB
Alexander Black
07/07/21
Sumup card readers
It thought that the help I got from Sumup support was very helpful and straightforward. I have not problem recommending Sumup to other taxi drivers. Who are looking for no fee card readers , as you only pay for the percentage of the card payment
TS
Tamara Slater
07/07/21
Very quick to reply
Very quick to reply, sent information requests within 24hours ! Great service
DF
David from Harpers Weybridge Limited
07/06/21
Thought taking Sum up may be of benefit…
Thought taking Sum up may be of benefit at some time, was not sure when, anyway actioned it. Tested it out and seemed very straightforward. Then forgot about it. That was until customer was having trouble getting Pension company to pay them a lump sum as Pension company updating computers 2021. Waited 7 weeks then customer said don't suppose you could take my credit card....... No was initial thought, then I remembered 'Sum Up'. Took it over to customer and 36 hours later account settled by ...
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CC
Ciaran Cooper
07/03/21
I got the 3G card reader and it's so…
I got the 3G card reader and it's so easy to set up and use. I should have gotten it sooner. Nothing can stop me now.
C
Carole
07/02/21
The technician was incredibly helpful…
The technician was incredibly helpful and most patient as she talked me through various processes to try and rectify the problem I had with my reader. I couldn't rate the service highly enough.
PY
Phil Yates
07/02/21
Efficient and simple system cost…
Efficient and simple system cost effective and good support service
C
CJW
07/02/21
Problem with connectivity.
Used to be fine, now only connects via 3G for approx 1 in 10 attempted transactions. Resulting in loss of business. 5 weeks and 5 plus attempts to speak with someone in customer services has resulted in no callback/support as promised on online 'chat' on 2 occasions.
DC
Dave Conlin
07/02/21
EXCELLENT SERVICE FROM SUMUP.
EXCELLENT SERVICE FROM SUMUP. We reached our credit limit on Sumup, which resulted in the machine being turned off. One 'phonecall followed up by an e-mail led to it's immediate reinstatement. Well done to all at Sumup!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].