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SumUp - New SaaS Software

SumUp Reviews in November 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 7451-7460 out of 10049

BT

Bob Tait

06/23/21

5 out of 5

Best card reader that I've used

We have tried several other card readers, and SumUp has been the best of all of them. We did have a little trouble at the beginning (reader not charging correctly and wrong name in the bank account details) but SumUp were very responsive, and the issues were soon resolved. Since then we have used the reader with no problem at all. It's great not having to connect through a mobile. Simple to use, and the payout comes back to us very promptly. Many thanks.

OO

Ola Orea

06/23/21

5 out of 5

All fine

I am using this provider for two years now, and had no problem so far. I receive my payments regularly and card reader works just fine. I understand that is not the case with some other people. Here, all is fine, though. :)

DM

Dan Magrin

06/23/21

2 out of 5

First impressions are poor.

First impressions are poor. I order from sumup because I needed a payment solution fast. Their GB Support page states: "Delivery time Standard delivery is 2-3 business days. So, as soon as we receive your payment, we’ll process your order and dispatch it. We’ll send you some confirmation and a tracking link via SMS and email so you can keep an eye on its progress." I ordered on Monday, received an email Monday night confirming payment was received. Two days later still no word that my ...

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MT

Menorca travel Holidays

06/22/21

4 out of 5

Good customer service

Good customer service Highly recommended

DP

Durham Print & Media

06/22/21

5 out of 5

Sum-up customer service is 100%

Sum-up customer service is 100%. Always speedy and precise. Very helpful people and such a joy to be with.

D

db

06/22/21

5 out of 5

Unprecedented support

Great support, all my questions we're covered and the solutions came over very quickly, even on a weekend! Unprecedented :) Danke :)

PE

Peter Elliott

06/21/21

3 out of 5

3G terminal

Had the 3G terminal (reader and printer combined) earlier this year to use for my market stall which is outdoors. Although the device is easy to set up there are several gripes for me. Firstly, the screen is near impossible to read in daylight with the white text on the black background, I have to go into heavy shade just to see what is on screen. This makes it difficult also for customers to see the amount they are paying for which is small text in the top corner. There is no way of ...

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A

Alena

06/21/21

5 out of 5

Great service

Great service, took a while to get through but dealt with efficiently

SM

Sophie Miller

06/21/21

5 out of 5

Happy custoner

Getting paid straight to my bank account means less trips to the bank to put cash in. And safer too.

M

Mike

06/17/21

5 out of 5

So easy to set up and excellent…

So easy to set up and excellent customer service. Highly recommend.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].