SumUp Reviews in November 2026: User Ratings, Pros & Cons
Streamline payments. Grow your business.
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Starts from $0 / month when monthly, also offers free forever plan
SumUp Reviews & Ratings
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Spotsaas Editor’s POV
SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more
SumUp pros and cons
Easy integration with accounting and eCommerce platforms
Supports both in-person and online payments
No monthly subscription required
Low-cost, mobile-friendly card readers
May not suit complex restaurant or enterprise setups
Limited advanced POS features (e.g., detailed inventory, loyalty)
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Showing 7421-7430 out of 10049
MG
Mari Gregan
07/16/21
I had a issue with my device
I had a issue with my device. As soon as I got in touch with the help center. I had a response almost immediately. The issue was solved without any hassle. It's so wonderful to interact with customer service that was quick and without any problems. Thank you so much, highly recommend Sumup.
DV
Douglas Veale
07/16/21
I had a problem with Sumup recently and…
I had a problem with Sumup recently and the bot could not answer the query, so I sent an email and it tokk more than 4 days to get a reply. If I could talk directly to an agent, it would have been solved in minutes rather than days. I would recommend a system whereby a query can be submitted online and if it is appropriate an agent then calls the customer on the phone.
AM
alastair Mcintyre
07/15/21
Great card machine with printer and…
Great card machine with printer and excellent service
T
Terry
07/15/21
I really pleased with my SumUp…
I really pleased with my SumUp experience. Easy to take payments and with the SumUp card I now pay for items relating to my business without dipping into my household account. Really relaxed using it and now ppl happy to pay on it.
SS
stefano sioli
07/15/21
Works fine
Works fine. Very easy to use with clients. Also added sumup card. Once tested, I will never end using it.
CB
Cedric B
07/15/21
take so long to gate the payments more…
take so long to gate the payments more than 4 days for small business is not very well done when you called customer service after waiting 20 minutes told you we are sorry nobody available to take your call
MM
Mairi MacPherson
07/14/21
I applied for a sumup card which never…
I applied for a sumup card which never arrived. I phoned them to find out what happened. I was told the card was posted 25 June is now 14 July. The card was blocked and i was helped to use my app to tranfer the money to my bank account as i needed the funds for my business. Was very happy with quick & friendly service
PB
Peter Best
07/13/21
Spot on communication
Spot on communication, good customer service, thanks
PG
Peter Guyan
07/13/21
Great System / Support needs to be quicker
The SumUp system works very well, with reasonable charges for processing, so very happy with the Product. My main concern is the amount of time it took to receive any response. I contacted again via chat after no reply after a week. I was informed I had sent from the wrong email address (although defined on the account). I resent from correct email and was informed it had been highlighted as a priority. It was then still a couple of days before I received anything. Support was good/useful, ...
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BM
Bert Mobertz
07/09/21
Our club has been using the Sumup for 2…
Our club has been using the Sumup for 2 years without any problems. Very good insight into the transactions via the website SUMUP.ME. You can also easily retrieve the reports here. Top product!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].