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SumUp - New SaaS Software

SumUp Reviews in November 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 7411-7420 out of 10049

BR

barbara ramsay

07/21/21

2 out of 5

refund

When ordering from Sum-up a payment declined message came up, tried with a different card, out come unknown to me as it kept telling me payment declined order was in fact excepted x 3. First delivery great was easy to installing and use, second delivery was returned, third delivery was when I was on holiday so it would be automatically returned. Still waiting on refund. Over ordering was the fault of Sum-up web site and has happened to others also waiting on refunds. Impossible to contact ...

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NS

Nick Smith

07/20/21

5 out of 5

So far so good

So far so good , no problems at all 🤞

KF

Karen Fillingham

07/19/21

5 out of 5

Great customer service

Great customer service, very impressed with the speed with which my enquiry was dealt with!

TA

Tan Ahmed

07/19/21

2 out of 5

bad service money not put in account on…

bad service money not put in account on time take coupla 2…3 day transfer your money i think sumup NOT good 😢

GM

Gary Markwick

07/17/21

5 out of 5

I had some confusion with transferring…

I had some confusion with transferring money. However, the person at Sum up helped me through it in an understanding way. I would definitely recommend their service to anyone who has a business.

RW

Rachel Way

07/17/21

5 out of 5

I love SumUp

I love SumUp. The best decision I made for my business as it increased my turn over 100% as clients love paying by card. The 1.69% fees are reasonable and the money is often in my bank account within 48hrs. Highly recommend.

T

Tim

07/17/21

5 out of 5

It works

Sumup responded quickly and dealt with my issue which was a delay in verification, thank you. Simple system to use, good rates, prompt payments to account, thank you.

RC

R Chambers

07/17/21

2 out of 5

Verification halting payments!

Had sum up for just over a week now having left Worldpay, and it was really good and came recommended by several others, however mid a sales day it has stopped working and apparently needs verifying so we haven’t been able to take any further sales which is obviously having a detrimental effect on our business. We have tried to make contact but been told that we should receive an email for verification but we haven’t received it, and have checked our junk mail - but until we do this ...

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A

Aurora

07/16/21

5 out of 5

With SumUp my business are going much…

With SumUp my business are going much better!

ZT

Zuza Teck

07/16/21

5 out of 5

the best one

the best one, fast deposit, work everywhere

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].