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SumUp - New SaaS Software

SumUp Reviews in November 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 7071-7080 out of 10049

L

Lee

12/21/21

5 out of 5

Had a very quick reply to my email…

Had a very quick reply to my email enquiry. Very pleased! Thank you!

DH

David Hill

12/17/21

5 out of 5

Great Service

Date of experience: December 17, 2021

SB

Stephen Blair

12/15/21

5 out of 5

Efficient and easy to use

Date of experience: December 15, 2021

AR

Ali R

12/14/21

5 out of 5

It’s very good & easy system to work &…

It’s very good & easy system to work & use

MR

Martin ring

12/14/21

5 out of 5

Excellent service but I would like to see payments maybe a bit more efficient than a few days 😀 thank you and happy Xmas

I would like to see that your payments into my account might be more efficient besides that your staff and Customer Service is Excellent martin ring happy Xmas to all your Staff.

PF

Peter Fanning

12/14/21

5 out of 5

Responsive and helpful

SumUp agents really try to help and are responsive and clear. Happy to recommend SumUp

VA

Vincent Ashton

12/13/21

5 out of 5

The paying out my method had changed…

The paying out my method had changed and my question was answered very quickly and precise so thank you.

MR

Mr Ray Banton

12/13/21

5 out of 5

Sum Up worked for me

I was a first time user of Sum Up so I was naturally apprehensive but having been invited to sell some of my paintings at a local event I realised that following the Covid pandemic many people prefer card payments to cash so I bought a Sum Up Card Reader and it worked fine for me such that the payments reached my account within 36 hours

C

Cem

12/11/21

2 out of 5

WASTE OF MONEY

We bought our 3g machine and due to their technical difficulties with their online system, our account is blocked. They advertise lies by telling people you can take payment within minutes but its all false. They did not have anyone to help and customer service told us to suck it up as there is no one during weekend and this is the reality with SumUp.... The worse customer service and rude staff... Thank you

CT

Charles Tatham

12/10/21

5 out of 5

Off to a good start!

My initial experience with SumUp has been very good, from resolving a login problem of my own making, to the intuitive 'walk-through' process in their user-friendly app - I look forward to a long and happy association.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].